Larry H. Miller Ford Draper

I found working with LHM was a great experience. Garrett was amazing to work with and gave me the time and space needed when making my final decisions. ery pleased with the quality of vehicle I bought as we was amazing to work with and gave me the time and space needed when making my final decisions. ery pleased with the quality of vehicle I bought as well. More

So other then the looking at new cars I don't know of anyone that enjoys the sale,paperwork,trade in,etc. Working with Preston Larson(sales) and Tyson Kelsey(sales manager) these two worked with me to ge anyone that enjoys the sale,paperwork,trade in,etc. Working with Preston Larson(sales) and Tyson Kelsey(sales manager) these two worked with me to get me what I wanted and more and my trade in was about what it should of been!! I feel it was fair for both parties. If your serious about a car take your time to be able to work with these two gentlemen. After getting home found one minor issue called and Preston didn't hesitate, bring it back in and they'll take care of it!! That's a nice feeling. I have read other places one key, I received four!!! Shop around but definitely look here and talk to them. More

The most pleasant experience of buying a truck I’ve ever had fantastic salesman. Financing department excellent a great deal on a beautiful truck thanks had fantastic salesman. Financing department excellent a great deal on a beautiful truck thanks More

Our salesman was awsome. No pressure very knowledgeable. More than willing to work to get what we needed to get us into our new truck. It was a nice experience. knowledgeable. More than willing to work to get what we needed to get us into our new truck. It was a nice experience. More

We were thrilled with our experience with Larry H. Miller Ford at Draper, and particularly with the job T.J. did for us. He made the whole experience Wonderful for for us. Ford at Draper, and particularly with the job T.J. did for us. He made the whole experience Wonderful for for us. More

Worst experience EVER! Dishonest. Think you have deal and they call back and want more down and higher int. sell junk but won’t stand by it! So you’re 250 miles away and have fixed major concealed defe and they call back and want more down and higher int. sell junk but won’t stand by it! So you’re 250 miles away and have fixed major concealed defects that have to be fixed to make it drivable and safe. LHM won’t reimburse for fixing their crap.. In all my 68 years, I’ve never dealt with a rip-off joint like Larry H Miller. From interaction with LHM employees, it appears their behaviour is a corporate characteristic. More

We were welcome nicely and the sales employee quickly got the truck we went to look for. Purchased the truck and very happy with it. the truck we went to look for. Purchased the truck and very happy with it. More

CJ was a perfect representative of Larry Miller Ford--genuine, informed, professional but sufficiently casual to engender trust very quickly. The vehicle we chose and purchased was priced right for Ford--genuine, informed, professional but sufficiently casual to engender trust very quickly. The vehicle we chose and purchased was priced right for us and met all our criteria. More

Dealership was very helpful, knowledgeable about trucks and their specific systems. The process was smooth and quite fast too! The warranty was great and salespeople were very good. and their specific systems. The process was smooth and quite fast too! The warranty was great and salespeople were very good. More

Certified Preowned deception Let me first say that we scheduled time off work, had financing preapproved and traveled a decent distance to buy from this dealership because they ha Let me first say that we scheduled time off work, had financing preapproved and traveled a decent distance to buy from this dealership because they had the vehicle in the color we were looking for. Our finance manager was amazing and humorous. Finance was by far the best part of our buying experience. We would have had to endure additional credit inquiries and time off work if this deal fell apart. We even kept our trade vehicle out of the deal because of the low value this dealership assigned to our trade. ($1,000 lower than almost every other dealer we talked to) Everything seemed to be going as smoothly as an out of town used vehicle purchase can go. We purchased a CPO vehicle from this dealership and they have refused to give us copies of the CPO paperwork. Within a few hours of leaving the dealership we picked up our children and tried to use the cup holder and it is completely broken and just shoved into place. The vehicle is also missing parts of the exterior body that we didn’t not know were supposed to be there until other people brought them to our attention. They promised a $100 gas card to help with the deal which they have failed to provide. We thought this was an oversight but it has been nearly two weeks since our purchase and have not heard from them unless we pester them. This vehicle was marketed and sold as a FORD Certified Preowned Vehicle with a damaged interior and missing parts on the vehicle. It SHOULD go without saying that intentionally hiding damage from customers and concurrently presenting a vehicle as a CPO at the point of purchase should not happen. After the sale Lee Feise and Andre at Larry H Miller in Draper are saying that our CPO vehicle is “as-is”. If I wanted an “as-is” vehicle that’s what I would have purchased. The car has scratches and wear and tear that a used vehicle, even a CPO, should have and we take no issue with some wear and tear. Broken and missing parts is not what anyone expects when purchasing a CPO vehicle. Also this dealership does not detail vehicles before selling them. The back of the vehicle had blue paint-like droplets all over it, there was white crusty looking messes inside the vehicle, sticky gummy stuff was along the sides of the vehicle and the headliner was nasty. We asked and were told days before our trip that the vehicle condition inside and out, “is perfect”. They said if I wanted it detailed I would have to have it done on my own and gave us $100 off the price to cover a detail that costs no less than $200 where we live. If we hadn’t driven so far to purchase the vehicle, already hit credit for preapproval and had the luxury of time we would never have accepted to be disregarded in this manner. I never turn to social media to whine or complain but I would feel terrible if I didn’t warn others of what they can expect at this dealership. More