Larry H. Miller Ford Draper

I purchased a Certified Pre-Owned 2018 F-150 along with the extended warranty from Larry H. Miller Ford - Draper. The sales person I worked with, Brian, was great and very friendly. I drove it off the lot the extended warranty from Larry H. Miller Ford - Draper. The sales person I worked with, Brian, was great and very friendly. I drove it off the lot and not a month later, the radiator started to leak so I brought it in for service. Then I received a call that the front end was damaged once they got in there and it was NOT covered by the extended warranty I purchased. Cost - $3,000. This was NOT disclosed in the sell of the vehicle. The sales guy said he talked to GM and GM said I bought a used vehicle and that I am responsible for the hidden damage. This is absolutely unacceptable and if anything, they should at least share the cost of the damage that was not disclosed to me. I realize it may not have been disclosed to the dealer, but the fact that I just purchased the vehicle, paid the full asking price, it was certified, and I also purchased the extended warranty, one would think they would at least work with me a little on this in good faith, at least sharing the cost. I am hoping someone will reach out to me from this dealer and clear their reputation. I am extremely frustrated and feel like a $3000 dollar fix should have been disclosed prior to my purchase. I am hoping to change my rating of this dealer if I can get some help. More

Was very please with my car purchase...salesperson Olivia Dennison was great and Alex was awesome at closing are deal..they were super great from start to finish Dennison was great and Alex was awesome at closing are deal..they were super great from start to finish More

I found working with LHM was a great experience. Garrett was amazing to work with and gave me the time and space needed when making my final decisions. ery pleased with the quality of vehicle I bought as we was amazing to work with and gave me the time and space needed when making my final decisions. ery pleased with the quality of vehicle I bought as well. More

So other then the looking at new cars I don't know of anyone that enjoys the sale,paperwork,trade in,etc. Working with Preston Larson(sales) and Tyson Kelsey(sales manager) these two worked with me to ge anyone that enjoys the sale,paperwork,trade in,etc. Working with Preston Larson(sales) and Tyson Kelsey(sales manager) these two worked with me to get me what I wanted and more and my trade in was about what it should of been!! I feel it was fair for both parties. If your serious about a car take your time to be able to work with these two gentlemen. After getting home found one minor issue called and Preston didn't hesitate, bring it back in and they'll take care of it!! That's a nice feeling. I have read other places one key, I received four!!! Shop around but definitely look here and talk to them. More

The most pleasant experience of buying a truck I’ve ever had fantastic salesman. Financing department excellent a great deal on a beautiful truck thanks had fantastic salesman. Financing department excellent a great deal on a beautiful truck thanks More

Our salesman was awsome. No pressure very knowledgeable. More than willing to work to get what we needed to get us into our new truck. It was a nice experience. knowledgeable. More than willing to work to get what we needed to get us into our new truck. It was a nice experience. More

We were thrilled with our experience with Larry H. Miller Ford at Draper, and particularly with the job T.J. did for us. He made the whole experience Wonderful for for us. Ford at Draper, and particularly with the job T.J. did for us. He made the whole experience Wonderful for for us. More

Worst experience EVER! Dishonest. Think you have deal and they call back and want more down and higher int. sell junk but won’t stand by it! So you’re 250 miles away and have fixed major concealed defe and they call back and want more down and higher int. sell junk but won’t stand by it! So you’re 250 miles away and have fixed major concealed defects that have to be fixed to make it drivable and safe. LHM won’t reimburse for fixing their crap.. In all my 68 years, I’ve never dealt with a rip-off joint like Larry H Miller. From interaction with LHM employees, it appears their behaviour is a corporate characteristic. More

We were welcome nicely and the sales employee quickly got the truck we went to look for. Purchased the truck and very happy with it. the truck we went to look for. Purchased the truck and very happy with it. More

CJ was a perfect representative of Larry Miller Ford--genuine, informed, professional but sufficiently casual to engender trust very quickly. The vehicle we chose and purchased was priced right for Ford--genuine, informed, professional but sufficiently casual to engender trust very quickly. The vehicle we chose and purchased was priced right for us and met all our criteria. More