Larry H. Miller Ford Draper
Draper, UT
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Salesman and Finance guy were both incredible to work with. I am in sales so I understand the value of customer satisfaction. In general, I do not like dealership finance Guys. I have purchased severa with. I am in sales so I understand the value of customer satisfaction. In general, I do not like dealership finance Guys. I have purchased several cars and this was the most positive experience i have had with one. Transparent and honest. More
Derick is a badass! Second to non! Very informative. Explained everything perfect. Everything went a lot faster Thani thought. Everyone we encountered was kind helpful and respectful! Explained everything perfect. Everything went a lot faster Thani thought. Everyone we encountered was kind helpful and respectful! More
I Was called for a recall. They performed the recall (ecm reprogram) but they didn't do it correctly. I called them back with the list of 8 check engine codes ( all uncommunication codes). they said they wou reprogram) but they didn't do it correctly. I called them back with the list of 8 check engine codes ( all uncommunication codes). they said they would take care of it. The 2nd time the truck was taken in I got a call stating the tech messed up and installed the update wrong the first time and they would fix it. I went in the next day and the check engine light was still on (it wasn't on before I went in for the recall) and still showing uncommunication codes. The service rep tried telling me I would need to replace the Crank case ventilation and then tried to charge $600 on repair to fix issues that didn't exist. I took my truck to a local diesel shop and they reprogrammed my ecm for a couple hundred dollars and all issues weren't taken care of. This isn't the first time I've had issues with this dealership trying to charge more for issues that didn't happen or they didn't perform the work that was paid for. Save your money, time and energy and drive to the ford dealers in Utah county. More
I had an excellent experience with this dealership. Scott went over the details of all my options, answered all my questions, and guided me through every step of the purchase process. Their finance team is a went over the details of all my options, answered all my questions, and guided me through every step of the purchase process. Their finance team is amazing and went above and beyond to get me the best deal. More
Easy to work with Jonathan gil did a very good job with solving my problems he got me into a new truck relatively easy I would definitely buy here again solving my problems he got me into a new truck relatively easy I would definitely buy here again More
Great easy no pressure experience. Up front and informative through the whole process, not rushed, friendly and personable. Clean dealership who you can tell cares. Employees take their jobs seriou informative through the whole process, not rushed, friendly and personable. Clean dealership who you can tell cares. Employees take their jobs seriously and you can tell they enjoy working for the Miller’s. More
I purchased a 2021 F150. When I noticed the rust on the truck, I asked my sales guy about it. His manager said it was 'rail rust'. In other words, Ford places parts on a rail car and lets them rust. Then t truck, I asked my sales guy about it. His manager said it was 'rail rust'. In other words, Ford places parts on a rail car and lets them rust. Then they put these on new trucks. LHM never even looked at the rust. Very disappointed in LHM for a simple and routine service that they just were to disinterested in. More
No pressure and very helpful while we made our decision on what car we wanted! All the staff was great! Cody Adams and Gray Grayson made it a pleasure to buy from LHM on what car we wanted! All the staff was great! Cody Adams and Gray Grayson made it a pleasure to buy from LHM More
Lee is a great professional who found a solution for my trade. His professionalism helped get my dream truck. Thanks Lee Feise! keep doing a great job, and I hope Larry Miller will appreciate your job. trade. His professionalism helped get my dream truck. Thanks Lee Feise! keep doing a great job, and I hope Larry Miller will appreciate your job. More
Made an easy purchase of a new Ford Ranger with a trade-in. I felt like I got a reasonable trade-in value, got a competitive price on the new vehicle, staff was professional, and there enough invento trade-in. I felt like I got a reasonable trade-in value, got a competitive price on the new vehicle, staff was professional, and there enough inventory to choose from that I I bought nearly the exact truck which I would have chosen if I'd custom ordered it. A very good experience all told. More