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Larry H. Miller Ford Draper

Draper, UT

4.3
866 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 866 reviews

July 30, 2021

Salesman and Finance guy were both incredible to work with. I am in sales so I understand the value of customer satisfaction. In general, I do not like dealership finance Guys. I have purchased severa More

by Kellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NIc Shepherd
Jul 30, 2021 -

Larry H. Miller Ford Draper responded

Thank you for choosing our dealership Kellie! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Christine Willnow, Customer Relations Manager

July 27, 2021

Derick is a badass! Second to non! Very informative. Explained everything perfect. Everything went a lot faster Thani thought. Everyone we encountered was kind helpful and respectful! More

by Smandojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Jul 27, 2021 -

Larry H. Miller Ford Draper responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Christine Willnow, Customer Relations Manager

June 28, 2021

I Was called for a recall. They performed the recall (ecm reprogram) but they didn't do it correctly. I called them back with the list of 8 check engine codes ( all uncommunication codes). they said they wou More

by Utmcq
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Francis
Jul 01, 2021 -

Larry H. Miller Ford Draper responded

Thank you for your feedback. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Christine Willnow, Customer Relations Manager, 801-895-3951

June 14, 2021

I had an excellent experience with this dealership. Scott went over the details of all my options, answered all my questions, and guided me through every step of the purchase process. Their finance team is a More

by amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Litton
Jun 15, 2021 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us Amanda! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Christine Willnow, Customer Relations Manager

June 08, 2021

Easy to work with Jonathan gil did a very good job with solving my problems he got me into a new truck relatively easy I would definitely buy here again More

by cmarkgolf40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in finance and Jonathan
Jun 09, 2021 -

Larry H. Miller Ford Draper responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Christine Willnow, Customer Relations Manager

June 07, 2021

Great easy no pressure experience. Up front and informative through the whole process, not rushed, friendly and personable. Clean dealership who you can tell cares. Employees take their jobs seriou More

by stepmtn55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Garrett Erickson
Jun 09, 2021 -

Larry H. Miller Ford Draper responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Christine Willnow, Customer Relations Manager

April 14, 2021

I purchased a 2021 F150. When I noticed the rust on the truck, I asked my sales guy about it. His manager said it was 'rail rust'. In other words, Ford places parts on a rail car and lets them rust. Then t More

by Andynoutah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Erickson
Apr 15, 2021 -

Larry H. Miller Ford Draper responded

Hello Andy, thank you for taking the time to leave a review. Our goal is to only sell the highest quality inventory, as we understand each vehicle we sell is a reflection of our values as a dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Christine Willnow, Customer Relations Manager, 801-895-3951

Apr 15, 2021 -

Andynoutah responded

Christine, I have not only spoken to the sales group but I have left messages with the dealership. So far, no one has reached out. It is tough to have to track down someone at your company. I would have expected more on a $70k vehicle.

March 31, 2021

No pressure and very helpful while we made our decision on what car we wanted! All the staff was great! Cody Adams and Gray Grayson made it a pleasure to buy from LHM More

by bmedici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Adams Gary Grayson Nic in finance
Apr 01, 2021 -

Larry H. Miller Ford Draper responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Christine Willnow, Customer Relations Manager

March 19, 2021

Lee is a great professional who found a solution for my trade. His professionalism helped get my dream truck. Thanks Lee Feise! keep doing a great job, and I hope Larry Miller will appreciate your job. More

by Ulises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Feise, Garrett Erickson
Mar 22, 2021 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Christine Willnow, Customer Relations Manager

March 09, 2021

Made an easy purchase of a new Ford Ranger with a trade-in. I felt like I got a reasonable trade-in value, got a competitive price on the new vehicle, staff was professional, and there enough invento More

by Matt RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Mar 10, 2021 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Christine Willnow, Customer Relations Manager

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