Larry H. Miller Ford Draper
Draper, UT
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Bought a car and 27 May the sales person was great his name is Ryan he did a good job I was happy. They gave me a good deal on my used car I was happy with that. I took the car on a trip that same day I b name is Ryan he did a good job I was happy. They gave me a good deal on my used car I was happy with that. I took the car on a trip that same day I bought it about 90 miles. After driving on the freeway for maybe a half an hour the car started pulling to the right did this for the rest of the trip which was about an hour and my arms were worn out. Next day I get out to start it and it’s making a terrible ticking noise like a lifter sticking or something oil sender anywhere something is going on I came home and called Larry H Miller they will not fix or replace the car. I can bring it into the shop and maybe I can get Parts for cost. I guess there’s no return policy. So until I can afford to fix it I guess it will sit in my driveway. More
Jessica did an excellent job. She was nice to work with, got us a good price, and moved things along very quickly. I think it’s the fastest car but I ever went through. She was nice to work with, got us a good price, and moved things along very quickly. I think it’s the fastest car but I ever went through. More
I purchased a Lincoln Nautilus and was very pleased with the process especially the salesman Scott and the sales manager Eric. These gentleman and the staff that helped get the best deal made it a pleasure the process especially the salesman Scott and the sales manager Eric. These gentleman and the staff that helped get the best deal made it a pleasure to purchase from this dealership. More
Awesome experience with the Ford Draper service dept today. My truck was having major problems and they were able to get it diagnosed and repaired quickly. Excellent communication from Taylor, the ser today. My truck was having major problems and they were able to get it diagnosed and repaired quickly. Excellent communication from Taylor, the service advisor! More
Gary M @ Ford Lincoln in Draper, Utah was an awesome salesman. No high pressure. The price received for my used car that was $500 more than CarMax offered. While I was signing paperwork, LHM Ford wrec salesman. No high pressure. The price received for my used car that was $500 more than CarMax offered. While I was signing paperwork, LHM Ford wrecked my truck and over charged me on the VTA warranty which is almost a worthless warranty. They put stickers on your inner fenders or door jams with a trackable number. So many limitations on how or if VTA will pay out a claim due to theft that it's pretty close to worthless. Also, some mistakes on the paperwork resulted in a $2000 dollar over charge which was taken care of and corrected with the help of the sales manager Gary and salesman Gary M. The finance manager Alex is difficult to work with. The bumper damage most likely was done by the detail shop at LHM Ford. And was fixed at Karl Malone Body shop and the work is flawless. LHM ford paid for all the Body shop charges. Sucks my new truck now shows an accident on the CarFax report. So now my only wish would be $162 over charge on the crappy VTA theft deterrent package Please don’t buy the VTA theft warranty it it’s a rip off in my opinion and by law is not required for a loan or purchase regardless of what they tell you. More
Thoroughly explained various options based on what I told them I was looking for. Fully delivered on exactly what they promised. Salesman was friendly and very helpful from the beginning in entering ou them I was looking for. Fully delivered on exactly what they promised. Salesman was friendly and very helpful from the beginning in entering our order through delivery and demonstration of our new F150 features. Overall a very pleasant experience. More
It took almost 8 months from ordering the 2022 Ford Maverick to finally receiving it. I had ordered this truck back in August of 2021, but due to Ford waiting for the EPA testing of the Truck, the pro Maverick to finally receiving it. I had ordered this truck back in August of 2021, but due to Ford waiting for the EPA testing of the Truck, the production was delayed and later due to part shortages and Ford receiving more orders than they could produce was another reason for 8 months of delay. I had kept up with the news of Ford Maverick on YouTube and some of the horror stories I had heard caused me some worries and concern, but that did not happen with my order from Larry H. Miller of Draper, Utah. I received an email from Joshua Aiken sales representative of Larry H. Miller that my Truck had arrived and ready to be picked up. I made a visit that day to Larry H. Miller dealership and after meeting with Joshua Aiken I knew I was in good hands, and I had nothing to be concerned or worried about. Joshua was very sincere and professional, he treated me with respect and kept all the promises that it was made at the time of ordering of the Maverick Truck, and I could not be any happier and more pleased with my purchase. I will make sure my next vehicle purchase would be from him and Larry H. Miller. Thank you, Joshua, for everything you did to make this transaction pleasant. Sincerely, Shawn B. More