
Larry H. Miller Ford Draper
Draper, UT
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I swore I'd never return to Larry Miller Ford in Draper after multiple horrible experiences! Against my better judgement, I gave them one more shot and was sorely let down again! I called to schedule a 6 after multiple horrible experiences! Against my better judgement, I gave them one more shot and was sorely let down again! I called to schedule a 60K mile service for my Ford F150. They quoted me $1200. I scheduled. Went to drop off truck today, service advisor told me it'd be $1900! I told her I was quoted $1200. She argued that answering service must not have updated prices! She said she couldn't honor the price I was quoted over the phone! End of my business with these fools! I gave them another chance and they still managed to ruin it! Imagine telling someone that you don't want their business!!! More
Dealership was very helpful with questions and concerns. Andre and Josh work hard to ensure the customer is satisfied. I will use this dealership again even though they are 3 hours from my hometown. Andre and Josh work hard to ensure the customer is satisfied. I will use this dealership again even though they are 3 hours from my hometown. More
Service attendant Alex did a great job of keeping me informed about the service and updated on its progress. He also went out of his way to answer my questions. informed about the service and updated on its progress. He also went out of his way to answer my questions. More
The service was quick and easy! The only reason I didn’t give 5 stars is because when I made an appointment the person was very nice but didn’t know what the 3 options for service The only reason I didn’t give 5 stars is because when I made an appointment the person was very nice but didn’t know what the 3 options for service were that are displayed on your website just like every other Lincoln dealer. Also, no car was available for me to use so I had to wait. In AZ they come get my car and leave one for me to drive or I can take it in and pick up a car to use. It appears Lincoln is a “side business “for this dealer. It won’t stop me from using this service again because I spend 6 months in Park City in the summer. More