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Larry H. Miller Ford Draper

Draper, UT

Overview
Reviews
Vehicles
4.3
866 Reviews
Call Dealership (801) 742-5237

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 866 reviews

July 15, 2022

Service attendant Alex did a great job of keeping me informed about the service and updated on its progress. He also went out of his way to answer my questions. More

by kenpavia2000
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 18, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. Please let us know if there’s anything else that we can do for you in the future. - Sophia Foresta, Marketing and Operations Manager

July 14, 2022

I had some warranty work completed on my expedition and they were very thorough and communicated with me through the process.. More

by Cman1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Morrison
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Jul 14, 2022 -

Larry H. Miller Ford Draper responded

Thank you for coming to our dealership. We really appreciate your great review! It was our pleasure to complete your warranty work. If there is anything else you need let us know. We hope to see you soon! - Sophia Foresta, Marketing and Operations Manager

July 13, 2022

I like dealing with Red down at Larry H Miller is on the ball and always let me know what’s happening More

by Drexelec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Red
Report | Print
Jul 13, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to leave such a great review. Our team is always happy to provide you with all the information you need to get your vehicle running smoothly. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Sophia Foresta, Marketing and Operations Manager

July 08, 2022

Not bad for a does dealership. They are very cordial. I just had a registration done More

by ibLade2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Jul 08, 2022 -

Larry H. Miller Ford Draper responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous experience for you. Please come see us again if there is anything else you need. - Sophia Foresta, Marketing and Operations Manager

July 08, 2022

The service center got me in fast and was very friendly and helpful and repair was done quickly More

by Perkinsdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Report | Print
Jul 08, 2022 -

Larry H. Miller Ford Draper responded

Thank you for taking the time to review us! It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Sophia Foresta, Marketing and Operations Manager

July 06, 2022

The service was quick and easy! The only reason I didn’t give 5 stars is because when I made an appointment the person was very nice but didn’t know what the 3 options for service More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ciriako
Report | Print
Jul 06, 2022 -

Larry H. Miller Ford Draper responded

Thank you for that review, JJ! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Sophia Foresta, Marketing and Operations Manager

July 06, 2022

Very impressed with LHM service department. They picked up my car and delivered it to me. More

by Kathy.orton89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan from service department
Report | Print
Jul 06, 2022 -

Kathy.orton89 responded

Draper LHM was great to work with!!

July 01, 2022

LeeAnn was amazing and very accommodating to our needs, we’ll definitely buy our next car with her More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
Report | Print
Jul 01, 2022 -

Larry H. Miller Ford Draper responded

Thank you for that wonderful review! LeAnn was more than happy to meet all of your needs and make sure that you had a positive sales experience. Have a great day and come back to see us if you need anything else. - Sophia Foresta, Marketing and Operations Manager

June 29, 2022

Truck steering wheel gressy and dirty. Service to include a wash which never happened. Service always "finds" something that cost additional on AZ vehicle with 23k mileage. More

by LarsonLMCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Jul 05, 2022 -

Larry H. Miller Ford Draper responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that your wheel was left greasy after your service. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Sophia Foresta, Marketing and Operations Manager, 801-256-3237

June 29, 2022

Alex, my service advisor, was very helpful. Got a quick oil change and brake check while I waited. Good experience. More

by billa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jun 30, 2022 -

Larry H. Miller Ford Draper responded

It's so great to hear from you, Billa! Alex was happy to check your vehicle's brakes and get its oil changed. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Sophia Foresta, Marketing and Operations Manager, 801-256-3237

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