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Larry H. Miller Ford Draper

Draper, UT

Overview
Reviews
Vehicles
4.3
866 Reviews
Call Dealership (801) 742-5237

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 866 reviews

December 22, 2023

We worked with Brent "Bunk". He was very informative and helpful. Josh was so good to show us the features of the car. Travis was great too! More

by Grandmahoppy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
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December 22, 2023

Drew was very organized, kind, and efficient. He also communicated very well to what would happen and what I needed to do. More

by jwjohansen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Dec 23, 2023 -

Larry H. Miller Ford Draper responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

December 22, 2023

Great people make for a great experience! Thank you for another great purchase experience. Easy and painless! More

by IyarKoren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Judd, Garrett Erickson, Brian Hanna
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December 21, 2023

Very helpful, very friendly! It is always a pleasure every time we deal with these people. More

by randiharrington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill (sales), Garrett Erickson, Brian Hanna
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December 20, 2023

Austin was very helpful, he helped find the solution for my Ford truck! He made the process easy. More

by jedr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
austin
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December 19, 2023

Won’t honer free oil change no ride to pick up truck rude service manager More

by Jjben21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
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Dec 23, 2023 -

Larry H. Miller Ford Draper responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Brian Hanna, General Manager, (801) 513-6914

December 18, 2023

Service is easy and convenient and quick! They were done with my car before I had a chance to get my hot chocolate! More

by Kerriblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Ciriako
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November 17, 2023

The service department lacks product knowledge (a ford dealership that does not have to diagnose a Ford F150) So far I have gotten nothing but we do know yet and authorization for parts that end up not More

by Isco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario and technicians
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Nov 21, 2023 -

Larry H. Miller Ford Draper responded

Isco, it's disappointing to hear that your experience with our service department did not meet expectations. Knowledge and clear communication are key, and we strive to provide both. I'd like the opportunity to review the diagnostics and service details with you and our technician team. Please reach out so we can address any outstanding issues with your F150 and ensure your satisfaction with the work carried out. - Brian Hanna, General Manager 801-513-6914

July 24, 2023

Warranty service not recorded invoice not recognized by ford not on my ford app either More

by jarynlester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
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June 17, 2023

I just purchased a used F150 from Collin Cooper. He spent plenty of time answering all of my questions in an open and transparent manner. He even helped educate me on the other options I was consid More

by striderquest
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collin Cooper
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