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Larry H. Miller Ford Draper

Draper, UT

4.3
866 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 866 reviews

January 06, 2024

Excellent quick service. They kept me updated throughout the day.. They offered an Uber to pick me up after the service. I purchased 3 oil change contract. Which is Great dea More

by dave5568h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
January 05, 2024

Excellent service. Smooth and fast and professional! Very happy with the work on my vehicle and how organized everything was. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
January 05, 2024

Wouldn’t take my car anywhere else. They are awesome! Kevin Price my service advisor is the best in the business. Amazing communication and world class service. More

by Nathanswilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Price, Garrett Erickson, Brian Hanna
January 04, 2024

Paid for a maintenance plan with my brand new F150. Take my truck in for all my oil changes. Engines started making a clanking noise on startup. Apparently there was a reprogramming/warranty work that More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
Jan 10, 2024 -

Larry H. Miller Ford Draper responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Brian Hanna, General Manager, (801) 513-6914

January 04, 2024

Kevin in the service department was great to work with. He was very responsive and professional. More

by cmartin0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
January 03, 2024

I received an alert on my app saying it was time for an oil change. I called this morning at 7:30am and they were able to get me in after work at 5pm. It was fast and smooth. Great job! More

by Juicebox9erfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
January 03, 2024

Dropped off the car and Dean kept us in the loop on what was going on with it. Resolved our issues quickly and we picked up the car a few hours after we dropped it off. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
December 30, 2023

Service was on time and the service agents were helpful and friendly. I was pleased with my visit. More

by timmj68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
December 30, 2023

Lots of good people, very nice building and my son-in-law works here. Great parts department. More

by Unlock101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LeAnn Mcelvin and Christopher LaRue , Garrett Erickson, Brian Hanna
December 30, 2023

These folks were knowledgeable, accurate, polite, and efficient. They did not try to sell me anything I didn’t want. I felt well cared for by honest people. All the staff, many levels from cleaning, mech More

by Gh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tylor, or Terry? - Admin, Gavin from sales both 5 stars
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