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Larry H. Miller Ford Draper

Draper, UT

4.3
866 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 866 reviews

January 15, 2024

Friendly service writer Kept me informed on progress of my vehicle Nice and clean waiting area and rest rooms More

by Gordybuddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service writer
January 14, 2024

My service director always goes above and beyond to help me out. This has never been the case at other dealerships. More

by peakortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Price
January 14, 2024

Promised pick & return did not work. Service beyond an oil change is inflated in price. Work actually done seems to up to standards More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer, Brian Hanna
Jan 20, 2024 -

Larry H. Miller Ford Draper responded

Steve, I apologize for any inconvenience regarding the pick & return service and pricing concerns. We aim to provide clear and fair service options. If we haven't already discussed this personally, I invite you to contact me so we can address your concerns directly. - Brian Hanna, General Manager, (801) 513-6914

January 13, 2024

Had very bad experience in the past. Made at least 4 appointments for the same issue and after leaving the car all day could not get the right part. Poor customer service 😢 More

by U0819837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisors aka salesmen
January 13, 2024

Awesome fast service. Kevin was a pro to work with. I’ll be happy to return for my next service. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
January 12, 2024

Adam was my service writer and he was great to work with through the entire process. More

by Bretwalters10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mikels
January 12, 2024

This is the worst Ford Service center. After saying your truck is ready they made me to wait over 30 minutes. When truck was delivered, it was very dirty. However, I brought truck clean be More

by Vitek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
January 11, 2024

Very convenient service that saves me a lot of time. The people who came and got my vehicle were kind and professional. I am very happy with the service they provide. More

by Mcurbancaveman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 11, 2024

Bunch is a great person … great to work with . . definitely won’t waste your time.. More

by Ntc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson
January 10, 2024

Bunk was great to work with. He is more than just a salesman. He went out of his way to make sure we had what we truly needed and were satisfied. He helped us through the process More

by trrogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent (Bunk) Bunknell. 5 star+, Garrett Erickson, Brian Hanna
Jan 11, 2024 -

Larry H. Miller Ford Draper responded

Thank you for your kind words. Our team is dedicated to providing the best customer service, and it's wonderful to hear that we were able to meet your needs. We hope that you will choose our dealership for all of your future automotive needs.

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