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Larry H. Miller Ford Draper

Draper, UT

4.3
868 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

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Showing 868 reviews

May 10, 2024

4 hours to change the oil, rotate tires and install new engine air filter is too long and that was with me complaining after 3.5 hours what was taking so long. More

by Rossblackham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
May 14, 2024 -

Larry H. Miller Ford Draper responded

Ross, I apologize for the delay you experienced during your recent service visit. I would appreciate the opportunity to discuss your experience in more detail so we can implement improvements and restore your faith in our service. Please feel free to reach out to me at your convenience. - Brian Hanna, General Manager, (801) 513-6914

May 09, 2024

Clifford and Rhett were both very professional and took great care of me and made sure all the things that I wanted fixed under warranty happened in a timely manner. They seemed to really care about me More

by bjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett and Clifford
May 07, 2024

Excellent service! Friendly fast service makes all the difference and helps me keep my truck in top condition. More

by R T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
May 07, 2024

.very helpful and took care of everything that needs Ed to get done. Love delivery feature More

by lhowar68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hanna
May 06, 2024

LHM Ford Draper was amazing and so helpful. Broke down all of our options and was able to answer all of my many questions! More

by Ashley Silvestri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel was our sales guy, Gonzalez was our finance rep and was amazing and Cody was great help making us feel confident about our purchase. Thank you so much to this team!
May 07, 2024 -

Larry H. Miller Ford Draper responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

May 06, 2024

The experience was fast and easy. I got the truck I wanted and the staff was great to work with. More

by sqneola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
May 07, 2024 -

Larry H. Miller Ford Draper responded

We are delighted to read about your positive experience at our dealership. Our team is dedicated to creating a memorable and enjoyable process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your automotive needs.

May 04, 2024

Mario was very professional. We had good communication throughout the process. He and Luke made sure my truck was done on time, and done right the first time. Thanks guys. More

by Briggsguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario and Luke
May 04, 2024

Carson was the man and so was Spencer in finance. Very helpful and made it happen! More

by tmr65th
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer and Carson, Garrett Erickson, Brian Hanna
May 03, 2024

QUALITY WORKMANSHIP AT ITS BEST ! !! Everytime I come in for service I get friendly fast and efficient help !!! Very knowledgeable too!!! They go above and beyond what’s expected Tha More

by Jeepers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Ricky , Kelly Brady (service)
May 03, 2024

They worked so hard to get me into the car I wanted in my price range More

by glendapeck77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Grayson, Garrett Erickson, Brian Hanna
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