Back

Larry H. Miller Ford Draper

Draper, UT

4.3
866 Reviews

11442 S. Lone Peak Parkway

Draper, UT

84020

Directions

By Type

Showing 866 reviews

February 13, 2024

The people are great and helpful ! They did a good job and handled my vehicle with care! They truly seem to care about you & your vehicle and I didn’t feel the least bit pressured or l More

by Jeepers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane , Garrett Erickson, Brian Hanna
February 12, 2024

Good experience and communication has some warranty work done and they kept me posted on everything that was happening with ford and the parts that they had to order. They actually finished a day early More

by Boatman11111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in the service department
February 12, 2024

Great communication. Prompt service. My service tech was friendly and helpful and explained in detail what was being done. More

by scbills2522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
February 12, 2024

Fast n easy to work with Very professional, friendly n courteous Very knowledgeable about Lincoln vehicles inside n out More

by Wayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Litton, Garrett Erickson, Brian Hanna
February 11, 2024

This is the second time I have leased a vehicle from them. I originally wanted a Bronco and ordered one last year but sadly it was canceled. With my leased ending I had find something else. The Mach E c More

by lowoval86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
February 11, 2024

When getting my oil changed, I expected the wait time to be about an hour. Robert B. was Friendly, Courteous, Efficient, and had a Smile. Bonus for me, my Edge was finished early! 🎉🎉 Thanks Ford and More

by Charleesfarrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert B.
February 11, 2024

It was a pleasant experience even though it cost me 1800 dollars. Thanks for taking of my car More

by Sheilakeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Erickson, Brian Hanna
February 10, 2024

Online system when scheduling didn’t work, didn’t have an option for car registration. Said they would. Never did. Car was picked up late and dropped off late. Not good More

by Natattack11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Erickson, Brian Hanna
Feb 17, 2024 -

Larry H. Miller Ford Draper responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Brian Hanna, General Manager, (801) 513-6914

February 09, 2024

Excellent customer service. Paperwork was fast and considerate of my time. Really happy with my purchase More

by coytripp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavar , Garrett Erickson, Brian Hanna
February 08, 2024

Great service. They accomplished all of the items we needed and were quick in getting it accomplished. More

by byoung_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hanna
...
19
...