Larry H. Miller Ford Draper
Draper, UT
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I’ve been coming to this dealership for a couple of years now and they are pretty quick my oil change. I love the spacious waiting room and kid friendly area. now and they are pretty quick my oil change. I love the spacious waiting room and kid friendly area. More
The condition of my vehicle when it was returned me after the service was performed was horrible. And when I addressed the problem all the manager could only say I’m sorry, I’m sorry! Nothing to solve the pr the service was performed was horrible. And when I addressed the problem all the manager could only say I’m sorry, I’m sorry! Nothing to solve the problem or offer sometime solution! Horrible customer service! Maybe some customer service training classes would do them well More
They were fast but they said they would wash my truck but they didn’t and the tech made motions like he didn’t want to do it so it didn’t get done. they didn’t and the tech made motions like he didn’t want to do it so it didn’t get done. More
Scott was able to find me a great car Really took his time let me test, drive all of my options while pointing out, distinct features between them both. Nothing felt rushed. It was very easy-going and ma time let me test, drive all of my options while pointing out, distinct features between them both. Nothing felt rushed. It was very easy-going and made my purchase painless. More
I took my car in for a scheduled oil change at 8:00 am. I had an additional question to ask service. My keys were taken and they took my car. 1 1/2 hours later my car hadn’t even been started and they had I had an additional question to ask service. My keys were taken and they took my car. 1 1/2 hours later my car hadn’t even been started and they had lost it. It took 20 minutes to find it. The person who checked me in acted like he had no idea who I was. They then changed my oil, but it still had the old sticker when I got in. I had to ask for a new sticker. What I thought would be quick so I could get to work took 2 1/2 hours. I will not be returning. The one decent thing about my visit was Cliff in service. He was kind and helpful. More
My advisor was extremely nice and kept in contact with me. I was overall happy with the experience here an will be returning here for my future maintenance needs me. I was overall happy with the experience here an will be returning here for my future maintenance needs More