Larry H. Miller Downtown Honda Spokane
Spokane, WA
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Found this dealership very courteous and friendly. Helpful in every way. Met every need. Finance department was knowledgeable and gave great service without pushing. As a female, I would recommend thi Helpful in every way. Met every need. Finance department was knowledgeable and gave great service without pushing. As a female, I would recommend this dealership to other women as I was given utmost attention and superior service without having to rely on a male presence to determine best practice. When Greg was not present, Brett took over and gave us attention and they shared the sale with each other. Terrific team work. More
The sales staff (Kevin Dodson) was knowledgable and very helpful without being pushy. The price of the new vehicle was clearly evident and very fair in comparing other dealers. In shopping for a car, this w helpful without being pushy. The price of the new vehicle was clearly evident and very fair in comparing other dealers. In shopping for a car, this was a good experience with people that really seemed to care about our time and needs. More
Bought 3 brand new Hondas in 2005 from this dealership. Had all of my services with them and I am really satisfied in my dealings with them. We, my niece, April and I, want to commend Nalo with the serv Had all of my services with them and I am really satisfied in my dealings with them. We, my niece, April and I, want to commend Nalo with the service department for his friendliness and genuine concern for us. When we have problems with our Hondas, we always feel comfortable calling him and expressing to him what our concerns are and we know he would always recommend the best course of action to take. He is like a brother that you can call and ask for guidance. He is one of the main reasons why we go to Miller Honda for our lube, oil and filter although we can have this done closer to home in Wandermere. I know that if I have to buy a new car, I would always go back to this dealership. They gave me the best deals on the 3 Hondas that I got. Corazon P Horder More
Richard and the rest of the staff were very nice and accomodating, but the prices were AWFUL! I went in for a standard 50k mile check-up and the labor/parts to perform the standard 15 point inspection accomodating, but the prices were AWFUL! I went in for a standard 50k mile check-up and the labor/parts to perform the standard 15 point inspection was $215!! I change my own oil and air filter, so I didn't even have them do that for me.....probably would have cost me more. I was already in for $215 and declined the remainder of work they suggested. That would have put me up to $450-$500 total. I called another private local Honda Certified repair shop (that has been given rave reviews by severals friends and co-workers of mine) and they quoted me $200 for ALL parts and labor.....even the stuff that the dealer had already done. Long story short.....I had an extremely poor experience with the service shop at Larry H Miller (formerly "Downtown Honda" back when I had purchased my vehicle from there) and have not brought my vehicle back since. The downtown location is closer to my work so I thought that with new ownership I would give them one more shot. Extremely disappointed that their prices were not at least competitive. More
I absolutely loved the experience taht I had at this dealership. I needed to trade in my 1999 Ford Taurus for something newer, and I felt so comfortable while I was shopping. I was offered a very accept dealership. I needed to trade in my 1999 Ford Taurus for something newer, and I felt so comfortable while I was shopping. I was offered a very acceptable price for my trade in, and the Suzuki SX4 that I bought was marked down in price. I checked Kelly Blue Book, and the price for the car I bought was right on the money! I didn't feel pressured or taken advantage of. Plus, the extended warranty that I got on the car is well worth the money; it covers almost anything that could go wrong with a car! More
We have bought over ten new cars and I have to say Larry H. Miller Honda Spokane is by far the best dealership we have ever dealt with. The process of buying a car was very simple. Jim Lantz our salesman H. Miller Honda Spokane is by far the best dealership we have ever dealt with. The process of buying a car was very simple. Jim Lantz our salesman was outstanding to work with. To purchase a car from Larry H. Miller was simple, straight forward and honest. My wife and I walked out with a new Honda Pilot. Excited about the SUV but more importantly excited about how we were treated by the dealership and Jim Lantz. Larry H. Miller has a no commission based structure. Jim presented what we would get for our trade in, which compared to all my research. The price for the Pilot was right with all the search engines recommendation for a fair value purchase price. Very little negotiating for both automobiles. It was awesome. We have owned the pilot for almost three months and have been contacted numerous times to see how we like the Pilot, do we have any operating questions, and so forth. We have been so impressed that anyone who ask how do you like your Pilot? We say "We love it, and go see Jim at Larry H. Miller, they will treat you right." More
I first called to see if Honda would do an oil change for a Nisson Maxima. I had a Civic for years and always liked DT Honda and their service so thought I would try and see if they could still help me. Yes! a Nisson Maxima. I had a Civic for years and always liked DT Honda and their service so thought I would try and see if they could still help me. Yes! Yeah! I was greeted by Steve Miller who has welcomed me to your service dept for years. He is so friendly and personable. Almost the reason to come to DT Honda to have that kind of greeting. I said I had a squealling belt and if they could look at it as well do the oil change. I got a call back that they could fix the belt for me which needed replacing. He told me the timing and price which I felt was very reasonable. I was so relieved to have the belt changed and oil done. Plus your pricing for the oil change is much better than a certain competitor plus I received a nice clean car. Thank you DT Honda for taking a competitors car in. Still a happy customer of yours since 2000. Dorothy More
I am 33 years old with 3 kids and I am a car guy and I knew what I wanted. Chris helped me get excatly that. I went in looking at a MDX or a Pilot. Chris showed me both with no hassle pulling me towards o knew what I wanted. Chris helped me get excatly that. I went in looking at a MDX or a Pilot. Chris showed me both with no hassle pulling me towards one or the other. I brought the entire family and was very pleased with the professionalism and courtesy. The whole car buying experience usually makes me not want to buy a new car but we were in and out without the kids going crazy tearing up the place and my wife saying that's enough lets go home! So I have to say buying my new to me MDX was the best car buying experience I have ever had! More
Chris Kreighbaum was great to work with! I'm not ready to make an automotive move at this moment, but Chris was respectful, kind and knowledgeable with his product. I will definitely go to Chris when I make make an automotive move at this moment, but Chris was respectful, kind and knowledgeable with his product. I will definitely go to Chris when I make a decision on purchasing a vehicle! Great job, well done! More
I was fairly certain that I wanted an Accord when I went to the dealership. When I entered the showroom Shaun was there to help me and answer questions when I had them. He gave me space to examine the cars to the dealership. When I entered the showroom Shaun was there to help me and answer questions when I had them. He gave me space to examine the cars at my own pace and was not aggressively selling the cars. I really appreciate that. When I had questions about the Accord he answered the questions I asked and gave clear answers. When I was ready to see and hear about the other features of the car Shaun was ready to present that information. I really don't like high pressure sales techniques and have walked out of dealerships that tried to use thaose methods to try to sell me a car. I think that how Shaun treated me as a customer was just right for me. More