Larry H. Miller Downtown Honda Spokane

We have been taking our 2006 Honda to the dealership since we bought the vehicle. We have always had great, friendily service. The Larry H Miller crew always takes great care of us. Thank you!!! since we bought the vehicle. We have always had great, friendily service. The Larry H Miller crew always takes great care of us. Thank you!!! More

Richard knows my car, is ready with the paper work when I come in. Everything gets done on time. Car is clean when I get it back. I 'm told the things that will need to get done next time! I fell like he ca come in. Everything gets done on time. Car is clean when I get it back. I 'm told the things that will need to get done next time! I fell like he cares about my satisfaction. I make it a point to come when he is there.w More

We received great customer service by everyone we interacted with at Larry H Miller Downtown Honda! We are very pleased with our experience and will be back! interacted with at Larry H Miller Downtown Honda! We are very pleased with our experience and will be back! More

A very friendly and professional staff. They called my wife with updates and explained the need for additional work. We are pleased with LHM Honda service, as usual. wife with updates and explained the need for additional work. We are pleased with LHM Honda service, as usual. More

We were helping our young adult son purchase his first new car. We actually spoke to Bud several months ago and we were looking at the new FIT. We returned and looked at new Civics. Bud was very low pre new car. We actually spoke to Bud several months ago and we were looking at the new FIT. We returned and looked at new Civics. Bud was very low pressure. Since my son did not live in Spokane we had a few issues to overcome but Bud was very patient with us and the process. He gave us a very fair deal. Upon delivery he took time to show all of the features of the car and answer any of our son's questions. Overall an excellent experience. More

Fast and super friendly. Made sure I didn't have any questions and provided me with a recap of the service. These guys are great. questions and provided me with a recap of the service. These guys are great. More

Came in for 6 month service on new vehicle. Had low miles so was told I didn't need to do anything yet. However,I was already there and have a 1 year maintenance coverage so I asked that the car still be ser so was told I didn't need to do anything yet. However,I was already there and have a 1 year maintenance coverage so I asked that the car still be serviced. Also wanted to make sure that I was doing the required maintenance for my warranty. They did check the fluids and fill the oil. Did not rotate tires but my car did only have 2200 miles on it. Everyone was very pleasant . More

I got no response from the dealer. Literally no response. I am writing about an experience related to service performed on my 2005 Honda Element. Invoice #66920. Everyone in the Service department t I am writing about an experience related to service performed on my 2005 Honda Element. Invoice #66920. Everyone in the Service department treated me with courtesy and was pleasant. But, I am disappointed with the lack of useful support and service provided by your department. I brought my Element in for 2 issues: 1) A leak in the front, which I suspected was a window. 2) The SRS light was on. 1) I was told “your window leaks and we don’t do windows.” I was pretty sure of the leak when I came in. I even told the service advisor I thought it was the window (check the handwritten notes on the service advisors copy of the intake form). Why would you charge me to verify what I told you? 2) The SRS light. I was told by your dealership that if the SRS light is on the SRS system doesn’t work. I don’t understand how this is not a warranty issue. The same parts that replace the buckle would be used to replace the buckle tensioner. Your dealership told me “I agree this should be warranty, but you have to call Honda USA because we don’t have any pull and can’t do anything.” This statement is – at best – very difficult to believe. I can’t conceive of a scenario where I as a single consumer would have more pull with Honda USA than an established dealer that has a multi-year relationship with Honda. More

Am so glad that L.H.Miller has hired Jim as the service manager. We worked with him at a different Honda dealership and appreciated all he did there. It was a great surprise when we walked in for an oil manager. We worked with him at a different Honda dealership and appreciated all he did there. It was a great surprise when we walked in for an oil change and he was at LH Miller. He is great. More

I was happy with the service. I had pre paid oil changes and I appreciate the fact that they washed my car and also diagnosed an issue with my exhaust system for free and gave me a quote. Thank you. and I appreciate the fact that they washed my car and also diagnosed an issue with my exhaust system for free and gave me a quote. Thank you. More