Larry H. Miller Downtown Honda Spokane

new car purchase Staff was very friendly and knowledgeable about the vehicle I was interested in. Answered all my questions and followed through on requests. Called Staff was very friendly and knowledgeable about the vehicle I was interested in. Answered all my questions and followed through on requests. Called the next day to make sure all was ok. More

New Honda owner Bought a brand new 2014 black honda civic coupe. In two weeks of owning the vehicle, I have been in the shop for FOUR repairs. The tint was ripped and Bought a brand new 2014 black honda civic coupe. In two weeks of owning the vehicle, I have been in the shop for FOUR repairs. The tint was ripped and scratched on both door windows when I received the car at 9:30p.m. You guys replaced the tint on the two windows. Now the tint on the rest of the windows don't match the two new door windows. Third, there was ring wear on the door handles and scratches on the trunk lid. Got the ring wear out and tried to buff the scratches on the trunk out but they are still there. Finally, there is a water mark on the rear passenger pillar just below the window. You guys are ordering a new seal plus a new window. This is a brand new 2014 honda civic! It's only been two weeks since I had the car. Still waiting on a response of re-tinting the rest of the windows to match the two door windows. First time buying a brand new car and now felt like I bought a used car. Don't buy from here! More

Extra mile The team at Larry H Miller Honda performed a true relay race to get us the exact vehicle we needed in the best possible time. One salesman (Dan) picki The team at Larry H Miller Honda performed a true relay race to get us the exact vehicle we needed in the best possible time. One salesman (Dan) picking up the baton when another (Bud) was down for the count, the sales manager (Ken) stepping in to keep the deal moving along in a timely manner, then on the final leg the finance/paper pusher (Robert?) finished the mile with a strong quick sprint (providing we signed on the correct line ;-) ). But wait; Larry H Miller is going the extra mile...Lydia is taking us cross country with Century Protection, and we have full service for the first few miles...who will we meet on the course next? Did we mention we also picked up parts from (Ed) for another one of our Fits. Move over Boston and Ironman, there is a new competition in town. More

Great lease deal Got a great lease deal for a new 2014 Honda Civic. Sales and financial staff were excellent, they were able to meet my expectations for what I needed Got a great lease deal for a new 2014 Honda Civic. Sales and financial staff were excellent, they were able to meet my expectations for what I needed to comfortably turn in my previously leased car and drive away with what I needed. More

Very pleasant experience All three employees were very professional, friendly, & knowledgeable. We've already told several people about our experience and recommend them highl All three employees were very professional, friendly, & knowledgeable. We've already told several people about our experience and recommend them highly. Love our Crosstour!! THANKS More

We had a great experience we went back and forth on pricing, but in the end we felt we received a very fair deal. Joseph was great to work with and he answered all of our questions. We are very pleased pricing, but in the end we felt we received a very fair deal. Joseph was great to work with and he answered all of our questions. We are very pleased with the car and our entire experience was a very positive one. We also purchased a service plan at the dealership and we were very pleased with the pricing and the attention we received in that respect. Overall, I would recommend the dealership because our experience was awesome!! More

Alignment I had an exceptional experience with my Larry H Miller Honda service. Great customer service and friendly service team. Jim Freet drove me back to wor I had an exceptional experience with my Larry H Miller Honda service. Great customer service and friendly service team. Jim Freet drove me back to work while they worked on my CRV which was very nice. More

Our salesman, Harry, was somewhat befuddled at times, and gave us incorrect information on several items..The vehicle we purchased had to be sent in from Montana. Several days passed with no update from Ha gave us incorrect information on several items..The vehicle we purchased had to be sent in from Montana. Several days passed with no update from Harry, so I called and found out the vehicle had not even been put in transit yet....updates from Harry would have been valuable to us. Enough for now. Jim, in the service department was extremely courteous and made sure the vehicle accessories were installed correctly and in a timely manner, fact is, Jim is the one who called and told us the vehicle had arrived. My biggest concern would be the lack of communication from the Sales department. In spite, we truely love the vehicle..!!!!! Sincerely........Ron and Zena Baltzell More

Everyone was friendly and had positive attitudes. The Everyone was friendly and had positive attitudes. The length of service was pleasantly fast. The service that was done was explained well and no prob Everyone was friendly and had positive attitudes. The length of service was pleasantly fast. The service that was done was explained well and no problems were detected with the work performed. More

The visit was for routine service. I appreciated being able to ask for transportation home in advance and having the request noted by the service people. Although I had a lenghty wait for the shuttle (the able to ask for transportation home in advance and having the request noted by the service people. Although I had a lenghty wait for the shuttle (the roads were icy and city traffic slow), the driver was extremely friendly and courteous. The service took less time than I had expected (I could have easily waited), but the shuttle promptly picked me up and took me to the dealership without my having to call for a ride. Thanks to all. More