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Larry H. Miller Downtown Honda Spokane

Spokane, WA

Overview
Reviews
4.7
756 Reviews
Call Dealership (509) 353-4719
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1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

June 03, 2024

I have purchased all of my Hondas from the dealership for years and years. I always get them serviced there also. More

by Rebecca Lewis ??
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Sprague.
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June 02, 2024

Additional hidden pricing was added on at the end of my tire change from winter to summer tires. I was quoted $119 and an additional $12 was added in for tire lubrication or something. Not cool More

by Rotty33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
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Jun 05, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your feedback. It's disappointing to hear about the unexpected charge added to your tire service. Transparency in pricing is crucial, and we apologize for any unexpected costs. Your feedback will help us improve our service and communication. If you haven't already discussed this with us, please contact me directly so we can address your concerns further. We aim to provide a better experience moving forward. - Mark McClure, General Manager, (509) 821-7200

June 02, 2024

Very professional. Didn't try to push work on me that could be done later. Good explanation of the recall. More

by reneemanninglewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kern
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June 01, 2024

Knowledgeable and friendly staff. No pressure. I feel confident with their advice and service. Comfortable waiting area More

by Hondafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams, Tyler Torrero
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June 01, 2024

Wish it were cheaper, but the special was worth me coming in to get my car's oil changed. I could have done without the up-selling of things they find that "need attention" after the inspection, but I know More

by lindalou713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Wood
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May 31, 2024

Awesome service provided by Larry Miller Downtown Honda! Brad Sam’s is an excellent service representative and provided in depth explanation of service requirements for our CRV. More

by Brickwegt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Report | Print
May 30, 2024

The tech I had did a great job figuring out the problem and what I should do. More

by Skinchen44
Recommend Dealer
Yes
Employees Worked With
Dan
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May 31, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

May 29, 2024

Great dealership replaced brakes and also oil change provided good and friendly atmosphere also even provided loaner car while waiting for parts 5 star dealership More

by kabudda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger, Brad Sams, Brian Dean, George Lohr, Tyler Torrero, Alex Kern
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May 31, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We're delighted to hear that you had a great experience with our dealership! At our dealership, we strive to provide excellent customer service and quality work, and we're thrilled that our team was able to exceed your expectations. Thank you for the 5-star review and for choosing us for your automotive needs!

May 29, 2024

The maintenance work on my 19 year old Honda had always been done correctly, and to my satisfaction at this dealership. More

by skeet25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams, Brian Dean
Report | Print
May 31, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We are delighted to hear about your positive experience at our dealership. Our team is dedicated to making sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

May 28, 2024

Scheduled the appointment online which was very efficient. Showed up just prior to my scheduled appointment and they were ready for me. In and out very efficiently. More

by jason84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Report | Print
May 29, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

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