Larry H. Miller Downtown Honda Spokane
Spokane, WA
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April 17, 2015 - Best Day I've Had in a long time! I love my new car and I love your service. Bud Sebens was outstanding. He went above & beyond for me. He found me my dream car, orchestrated my trade- I love my new car and I love your service. Bud Sebens was outstanding. He went above & beyond for me. He found me my dream car, orchestrated my trade-in evaluation, took me out for a test drive to introduce me to all the wonderful features, was patient, thorough, professional and efficient. We struck a deal that both you & I found to be fair & good. Next, I was helped by another of your great employees, Andrew Reese. He was kind & funny and cajoled me through my least favorite part of making a car deal happen....an inordinate amount of paperwork signing. I whined about it, but we actually bonded (he reminds me of my son). He turned even this part into a fun experience! I came in at 11 am and drove out in my new, fantastic car around 2:30. Please give these two gentlemen my most sincere appreciation. A+ to everyone involved! Thank you, thank you. More
ACCOMMODATING The sales and financial staff worked together to make the purchase of my vehicle a positive experience. Helpful and courteous with no pressure. The S The sales and financial staff worked together to make the purchase of my vehicle a positive experience. Helpful and courteous with no pressure. The Service Department also does an excellent job. More
Service was great with Brad Brad did an outstanding job keeping me updated on the car, the progress of the service and what service was done. He was very did everything to my sat Brad did an outstanding job keeping me updated on the car, the progress of the service and what service was done. He was very did everything to my satisfaction. More
Just great!! The service is efficient and fast, on time and staff always courteous and friendly. The atmosphere at the counter and in the shop appears fun and ene The service is efficient and fast, on time and staff always courteous and friendly. The atmosphere at the counter and in the shop appears fun and energetic. More
Fast, friendly service Craig facilitated my test drive and answered questions without a high pressure sales pitch. They were able to get the car I wanted within 24 hours an Craig facilitated my test drive and answered questions without a high pressure sales pitch. They were able to get the car I wanted within 24 hours and I am quite happy with my new Honda Fit. More
Amazing! I worked with Jimmy Hansen through the Costco Car Buying Program and I just wanted to say that he was WONDERFUL! He was very helpful and made the proc I worked with Jimmy Hansen through the Costco Car Buying Program and I just wanted to say that he was WONDERFUL! He was very helpful and made the process of purchasing my new car very easy with no stress. I would go there again without questioning it and I have already told people about the great service as well as the Costco Car Buying Program and my experience with Jimmy! Thank you again! More
why...read my review? you are getting better....still miss the folks that worked for downtown Honda....you lost some good men in the service department. Jo is wonderful an you are getting better....still miss the folks that worked for downtown Honda....you lost some good men in the service department. Jo is wonderful and think she keeps you folks in the service area to continue working with public relations. More
Visit to buy a car at LMAuto Bud, Andrew and the other manager are very friendly, cheerful, knowledgeable, and they provided me an outstanding service. The gentleman (I forgot his Bud, Andrew and the other manager are very friendly, cheerful, knowledgeable, and they provided me an outstanding service. The gentleman (I forgot his name) who handed over the vehicle went over everything i needed to know about. I give them A plus. More
Professional and friendly I worked with Sean the gm of downtown honda, my name is Marcell Scott, I wouldn't go anywhere else. This is the second car I have purchased from him i I worked with Sean the gm of downtown honda, my name is Marcell Scott, I wouldn't go anywhere else. This is the second car I have purchased from him in 4 months. When I found out he switched to Larry h Miller I switched from autonation to Larry h miller. Sean and Craig Reynolds are the only guys I would ever purchase a car from, honest, professional and very understanding as well as patient (It took me 3 hours to decide on a color). I really can't say enough about these guys, I even had the competition hounding me stating "better price if you come back to us and buy". Wasn't true, they couldn't beat it, Sean matched the deal and added more perks to it, his integrity doesn't have a price, he wants you to leave satisfied and with good piece of mind. Next car I buy will be from Sean and Craig again. More
Leo provided Excellent Customer Service I would like to commend Leo and his Customer Service skills. He was very polite, listened to my questions, and had the answers waiting for me when I I would like to commend Leo and his Customer Service skills. He was very polite, listened to my questions, and had the answers waiting for me when I picked up the car. Everyone in the service department is always kind, and willing to answer any questions and I never have to wait long for the shuttle service. The wash job was not so good this time - as there were spots missed - however my car was extra dirty when it was dropped off so I will not complain about that! :) Thanks so much!! More