Larry H. Miller Downtown Honda Spokane

On The Level Service rep was on the level and accommodating. Communication was timely. They seemed honest with what work was essential and what could wait until th Service rep was on the level and accommodating. Communication was timely. They seemed honest with what work was essential and what could wait until the nest maintenance schedule. More

Excellent recent Service Always treated professionally and personably. Car care is excellent. Job done as requested. Minimum requirement is unnecessary!!! Makes me not wa Always treated professionally and personably. Car care is excellent. Job done as requested. Minimum requirement is unnecessary!!! Makes me not want to fill out another one!!! More

Great! It was great, no complaints at all. They were nice & courteous. The timeframe was as promised. I am very happy with my car. Also appreciated the re It was great, no complaints at all. They were nice & courteous. The timeframe was as promised. I am very happy with my car. Also appreciated the reminder call. More

Easy and smooth Very friendly and helpful staff. Let me know that struts didn't need replace right now. Called to give me update o what needed to be done. Very friendly and helpful staff. Let me know that struts didn't need replace right now. Called to give me update o what needed to be done. More

Placement of crossbars on my newly purchased Honda CRV 2015. "Dennis" (the salesperson who helped me) provided EXCELLENT customer service. Despite the busy and hectic afternoon when I dropped off my car to inst "Dennis" (the salesperson who helped me) provided EXCELLENT customer service. Despite the busy and hectic afternoon when I dropped off my car to install crossbars, he always had a smile, was very polite and respectful, plus he made sure I had all the information I needed and answered the questions I had. Dennis represents your services department extremely well! He is one of the reasons why I would recommend Larry H. Miller to any of my friends and family. (Lena Martin, car owner). More

Larry H. Miller Honda service visit All aspects of the visit were stellar from the reminders of the upcoming visit, the excellent and speedy work, the very nice and helpful staff and th All aspects of the visit were stellar from the reminders of the upcoming visit, the excellent and speedy work, the very nice and helpful staff and the recommendations for good preventative care of my Honda. I have no hesitation in strongly recommending Larry H. Miller Honda! More

Leasing a new Honda CRV car The salesman Nathan was great, he took the time to explain leasing to me which I would not have considered before. Once I understood, it made sense. T The salesman Nathan was great, he took the time to explain leasing to me which I would not have considered before. Once I understood, it made sense. Then he spent a lot of time with us on the test drive and in the car explaining all the features. The last time I bought a new car was in 1986, a Honda Prelude so a lot has changed since then. The other sales people in the show room were nice as well, one guy gave me a protein bar because my blood sugar was low. More

Bud my salesman was great not so With the finance manager Bud was my salesman showed me all the pricing of cr-v and accessories. He was very obliging and helpful. The same cannot be said for your finance man Bud was my salesman showed me all the pricing of cr-v and accessories. He was very obliging and helpful. The same cannot be said for your finance manage Robert Mandziara. I found out after looking the paper work this morning that some of the charges for the optional protection plans . He inferred that the vehicle service and maintenance agreement also covered 4 other protection plans, which they did not. Those plans came to a total of $3000 approximately. So I ended up with over 6500 dollars in protection packages. The one that galled the most was the 300 for gap protection which I distinctly remember I did not want. This is exactly the reason so many people put off buying a new car. More

Great experience Great customer service as always. Everyone is always very helpful and I always feel as if my business matters to them right down to the person driving Great customer service as always. Everyone is always very helpful and I always feel as if my business matters to them right down to the person driving the shuttle. They are also very knowledgable. More

Very professional. Very helpful, cooperative with needs, and genuinely interested in maximizing satisfaction. I recommend working directly with the service team for the Very helpful, cooperative with needs, and genuinely interested in maximizing satisfaction. I recommend working directly with the service team for the recalls. I plan to also bring my other Honda. More