Larry H. Miller Downtown Honda Spokane

Great service..except Service was fast and friendly. The guys that checked me in was awesome! I was not able to get my car washed because of very cold temps. But was told Service was fast and friendly. The guys that checked me in was awesome! I was not able to get my car washed because of very cold temps. But was told to bring it back any time for a wash. The only thing I noticed was the manager had a temper problem, not very cool in front of all customers. More

Happy as can be Thanks for all the hard work and follow through with the staff of Larry H. Miller. They worked with me on my bad credit and got me in the car THAT I W Thanks for all the hard work and follow through with the staff of Larry H. Miller. They worked with me on my bad credit and got me in the car THAT I WANTED. Love it More

Great service I am so impressed with the service and how friendly the other customers and the service people are. Thank you for making this experience great! I am so impressed with the service and how friendly the other customers and the service people are. Thank you for making this experience great! More

Real Genuine Service Our family bought a new 2016 Honda Pilot from Larry Miller in Spokane. From the moment of the first phone call to inquire about the Pilot to having ac Our family bought a new 2016 Honda Pilot from Larry Miller in Spokane. From the moment of the first phone call to inquire about the Pilot to having accessories put on the Pilot by the service department, the experience has been fantastic. For me, purchasing a vehicle is more than just the vehicle, it's about having an actual relationship with the people or company I am doing business with. Ron Stein, our sales person, actually listened to our needs and wants, unlike other dealerships we had visited, the first time and he didn't try to sell us on something that didn't meet our needs or wants. His follow through and responsiveness was terrific. He never "told us" what we should have or what we needed. There was a high level of trust established between us and Ron quickly. After we agreed to purchase the vehicle, settled on a price, settled on the monthly payment, and went through signing the loan documents, the finance manager then calls us the next day and says, "I have two choices for you, you can either keep the loan documents and payments the way they are or come back in and resign new documents that have a lower interest rate and lower payment". Even after the sale was done, they still went to bat for us to get us even a lower interest rate. Who does that? My experience has been, once the loan documents are done and the sale is done... It's done. Not with Larry Miller. After driving off in our new vehicle and after signing new loan documents with a lower interest rate, the service department calls us to set up an appointment to install the additional accessories that we ordered for the new Pilot. They realized our time was valuable and new it was going to be an all day job, that they arranged and paid for a rental car for us to use while they installed the accessories. Justin, our service advisor, took care of the arrangements and scheduling of everything that needed to happen with adding accessories on to our new vehicle. I drove in, dropped our vehicle off, the rental car company came and picked me up, and off I went with my normal day. When I walk into either the sales department or service department after very few visits, they actually remember who I am and genuinely want a relationship with their customers. I have no problems recommending them and have already recommended Larry Miller to my friends and family. It's a great feeling to make a purchase with a company where relationship comes first. More

From start to finish, great experience Received a call from Ms. T. Cornell regarding trading in my 2011 CRV. One year ago I was interested in a new vehicle, however, I couldn't come to ter Received a call from Ms. T. Cornell regarding trading in my 2011 CRV. One year ago I was interested in a new vehicle, however, I couldn't come to terms and close the deal. I related this to Ms. Cornell and we set an appoint with the dealership manager. Jupiter Maginnis, sales consultant, was assigned to assist. I made it clear that I was there to discuss the possibility of a vehicle. I'm now driving a 2016 CRV AWD EX, purchased on my terms! LHM has been my dealership of choice years before it became LHM. If you are a timid tire kicker, you'll be in good hands regardless of a vehicle purchase or not. Even their number cruncher, M Radig, will not intimidate you! The maintenance department has also long been my go to shop! N Duncalfe More

Honda Accord Coupe I am a large person and Bill found me the perfect car just for me. I was so impressed with it and Bill that I named my little car "Bill". I am a large person and Bill found me the perfect car just for me. I was so impressed with it and Bill that I named my little car "Bill". More

Perfect!!! Larry H Miller Honda Gave excellent Service and was so convenient. I truly had a wonderful experience and my vehicle was washed and ready on time a Larry H Miller Honda Gave excellent Service and was so convenient. I truly had a wonderful experience and my vehicle was washed and ready on time as promised! Phenomenal experience to drop off before work and pick up after. More

Great Service We were looking for a Honda Pilot in a specific trim and color and spent more than a month and a half visiting and calling dealerships all over the Se We were looking for a Honda Pilot in a specific trim and color and spent more than a month and a half visiting and calling dealerships all over the Seattle area. We kept getting the same response which was basically: The demand for the new Pilots is high, we don't expect to receive one in the trim and color that you want in the near future but if you order one we should be able to get one by next spring. I called Larry Miller Honda and spoke with Bud Sebens. He said that he didn't have one in stock nor was one expected to arrive in the near future. But he said that he would like to do a nationwide search and get back to me in an hour. In less than an hour he called back and said that he found one that was going to Boston that he might be able to trade for and said that he would get back to me the following day once he got confirmation from the other dealerships. He called me the following day and gave me an ETA. Bud kept us up to date as we waited and researched all of the background information that we requested on our options. He offered to pick me up from the airport on a Sunday and did so. He had everything prepared when I arrived so that I could complete the paperwork and start my drive back to Seattle. He was friendly and professional. Please make sure that you thank Bud again for us. Sincerely, Roger More

Bought a new CR-V. We got exactly what we wanted! Derek Cambell helped us figure out what we needed and set up the new car so we were ready to go. Jimmy made a special We got exactly what we wanted! Derek Cambell helped us figure out what we needed and set up the new car so we were ready to go. Jimmy made a special trip to Missoula to get the color we wanted. More

Got right in when I arrived Said it would take a hour and 20 minutes got done around 40 to 50 minutes with car wash great customer service. I would go back Thank you. Said it would take a hour and 20 minutes got done around 40 to 50 minutes with car wash great customer service. I would go back Thank you. More