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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
756 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

May 01, 2016

LHM Remembers my Vehicle and Me; Wonderful service LHM Honda service in Spokane always remembers our vehicle and me. It's easy to maintain a great service relationship with the staff at LHM. They are More

by ursusarctos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
May 02, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with great, flexible service. Steve St. Germain, General Manager.

April 27, 2016

Honda fan since 1973 All are friendly and knowledgeable about the products. Looking forward to the new location when completed. A shootout for José' my technician who gai More

by Hondadad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose'. Friendly and knowledgable always trust his work!
Apr 28, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with a friendly, informative and helpful experience. We'll pass your thanks on to Jose. Steve St. Germain, General Manager.

April 24, 2016

Great ongoing service...Thanks! Our experiences at LHM Honda Spokane have been nothing but great for over 4 years now. I'm on my second lease and will most likely purchase this one a More

by happy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Reynolds, Jim, the service manager at the time.
Apr 25, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with great experiences over the years. We look forward to continuing to serve you. Steve St. Germain, General Manager.

April 18, 2016

Oil change No greeting when I arrived at service, which is unusual. Maybe they were having a difficult morning, or something. I noticed this with other customer More

by Bonnie Polhamus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
??
Apr 19, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Bonnie, thank you for your feedback. I am sorry no one greeted you and that we were not able to wash your vehicle due to our current temporary location while we wait for the new dealership to be completed. We appreciate your patience in the matter and will work hard to make your experiences here great! Steve St. Germain, General Manager.

April 18, 2016

Oil change Everything and everyone was great. I don't think 25 words are needed. But we are satisfied with the dealership and the service we have had. More

by Carol444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Apr 19, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with great service and we appreciate you taking the time to write a review. Steve St Germain, General Manager

April 06, 2016

got my car in quick at the end of the day and changed the oi The staff worked hard to inform myself and other customers how long our repairs would take. I appreciated their friendly attitude and the care they to More

by Jill Gaffney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David J Schmidt
Apr 08, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with an informative and friendly visit. Steve St Germain, General Manager

April 01, 2016

Great Buying Experience I had a great experience buying a new car. Right from the start Derek Campbell was professional and courteous. It was my first time at Larry H Mille More

by Lori South
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Campell
Apr 04, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with a great experience. Steve St Germain, General Manager.

March 14, 2016

They were interested in me the car,how they could be helpful I wanted the oil changed. Plus I was concerned if it was time to change the timing belt and or other scheduled maintenance needs. Jeff was able to loo More

by Daniel4engles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 14, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with a helpful and informative visit. We will pass your thanks on to Jeff and his team! Steve St Germain, General Manager.

February 28, 2016

really caring....and worked with me on helping me! My window wouldn't roll back up...ended up being the motor and arm...then window got broke and needed tinting....long ordeal..day and a half....but th More

by pbattien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff
Feb 29, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your feedback. I am glad that we could provide you with very personable and caring service. Steve St Germain, General Manager.

February 28, 2016

Service was timely, they kept me informed each step of the way, and answered all my questions completely. As always courteous and welcoming. Recommend LHM Ho More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David (?)
Feb 29, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with timely and informative service. Steve St Germain, General Manager.

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