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Larry H. Miller Downtown Honda Spokane
Spokane, WA
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Honda Accord Coupe I am a large person and Bill found me the perfect car just for me. I was so impressed with it and Bill that I named my little car "Bill". I am a large person and Bill found me the perfect car just for me. I was so impressed with it and Bill that I named my little car "Bill". More
Perfect!!! Larry H Miller Honda Gave excellent Service and was so convenient. I truly had a wonderful experience and my vehicle was washed and ready on time a Larry H Miller Honda Gave excellent Service and was so convenient. I truly had a wonderful experience and my vehicle was washed and ready on time as promised! Phenomenal experience to drop off before work and pick up after. More
Great Service We were looking for a Honda Pilot in a specific trim and color and spent more than a month and a half visiting and calling dealerships all over the Se We were looking for a Honda Pilot in a specific trim and color and spent more than a month and a half visiting and calling dealerships all over the Seattle area. We kept getting the same response which was basically: The demand for the new Pilots is high, we don't expect to receive one in the trim and color that you want in the near future but if you order one we should be able to get one by next spring. I called Larry Miller Honda and spoke with Bud Sebens. He said that he didn't have one in stock nor was one expected to arrive in the near future. But he said that he would like to do a nationwide search and get back to me in an hour. In less than an hour he called back and said that he found one that was going to Boston that he might be able to trade for and said that he would get back to me the following day once he got confirmation from the other dealerships. He called me the following day and gave me an ETA. Bud kept us up to date as we waited and researched all of the background information that we requested on our options. He offered to pick me up from the airport on a Sunday and did so. He had everything prepared when I arrived so that I could complete the paperwork and start my drive back to Seattle. He was friendly and professional. Please make sure that you thank Bud again for us. Sincerely, Roger More
Bought a new CR-V. We got exactly what we wanted! Derek Cambell helped us figure out what we needed and set up the new car so we were ready to go. Jimmy made a special We got exactly what we wanted! Derek Cambell helped us figure out what we needed and set up the new car so we were ready to go. Jimmy made a special trip to Missoula to get the color we wanted. More
Got right in when I arrived Said it would take a hour and 20 minutes got done around 40 to 50 minutes with car wash great customer service. I would go back Thank you. Said it would take a hour and 20 minutes got done around 40 to 50 minutes with car wash great customer service. I would go back Thank you. More
On The Level Service rep was on the level and accommodating. Communication was timely. They seemed honest with what work was essential and what could wait until th Service rep was on the level and accommodating. Communication was timely. They seemed honest with what work was essential and what could wait until the nest maintenance schedule. More
Excellent recent Service Always treated professionally and personably. Car care is excellent. Job done as requested. Minimum requirement is unnecessary!!! Makes me not wa Always treated professionally and personably. Car care is excellent. Job done as requested. Minimum requirement is unnecessary!!! Makes me not want to fill out another one!!! More
Great! It was great, no complaints at all. They were nice & courteous. The timeframe was as promised. I am very happy with my car. Also appreciated the re It was great, no complaints at all. They were nice & courteous. The timeframe was as promised. I am very happy with my car. Also appreciated the reminder call. More
Easy and smooth Very friendly and helpful staff. Let me know that struts didn't need replace right now. Called to give me update o what needed to be done. Very friendly and helpful staff. Let me know that struts didn't need replace right now. Called to give me update o what needed to be done. More
Placement of crossbars on my newly purchased Honda CRV 2015. "Dennis" (the salesperson who helped me) provided EXCELLENT customer service. Despite the busy and hectic afternoon when I dropped off my car to inst "Dennis" (the salesperson who helped me) provided EXCELLENT customer service. Despite the busy and hectic afternoon when I dropped off my car to install crossbars, he always had a smile, was very polite and respectful, plus he made sure I had all the information I needed and answered the questions I had. Dennis represents your services department extremely well! He is one of the reasons why I would recommend Larry H. Miller to any of my friends and family. (Lena Martin, car owner). More