Larry H. Miller Downtown Honda Spokane
Spokane, WA
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Service The service I received was very friendly and professional. Discussed future maintenace to keep my car going. My car has over 143,000 miles and is 9 ye The service I received was very friendly and professional. Discussed future maintenace to keep my car going. My car has over 143,000 miles and is 9 years old. More
Bud Sebens is an Honest car salesman. We felt lied too 3 years ago when we did our very 1st lease through L.H.M. Honda. We came in in December to have our 2014 CRV appraised. At that time We felt lied too 3 years ago when we did our very 1st lease through L.H.M. Honda. We came in in December to have our 2014 CRV appraised. At that time we learned that most of what we were told 2.5 yrs. prior about our lease was not true. So we were disappointed at the time. When we came in a few days ago, it was to buy out our lease and keep the 2014, But we met Bud. And he explained the whole process over with us and explained the numbers on appraisal, equity and anything else we had a question on. I can tell you, we leased our 2017 due to his knowledge and his truthfulness. We know he was truthful, because he could pull up the data on the internet and show us numbers and work the math our in front of us for us to see and understand. He took the time to help us to understand and he was very professional. In fact one of his past customers came into Honda while we were there and Bud introduced us to him so that we could ask his opinion on leasing and his answer was just as Bud had said it would be. Bud earned our trust and that is not easy. I will be referring everyone I know to find Bud. I know he will be retiring soon but I hope that the other salesmen and women can learn from Bud and his example and your dealership will always be full of interested customers. More
Excellent Timely, efficient, friendly and knowledgeable personnel. Options clarified and staff patience with my questions was appreciated. 2017 CRV AWD is a gre Timely, efficient, friendly and knowledgeable personnel. Options clarified and staff patience with my questions was appreciated. 2017 CRV AWD is a great car! Follow up goodwill call was a nice touch. More
Air Bag Replacement Made the appointmnet and had the airbags removed and replaced. Was told it could be a 4 to 41/2 hour job. It was complete in about 2 hours!!!! Great J Made the appointmnet and had the airbags removed and replaced. Was told it could be a 4 to 41/2 hour job. It was complete in about 2 hours!!!! Great Job!!! And there were no signs of accidential scrapes or dings. Interior was spotless. Very nice. More
My first time ordering a new car No civic coupes were available to view at my local dealership in Wenatchee Washington, so I had to drive to Larry Miller's in Spokane where they did h No civic coupes were available to view at my local dealership in Wenatchee Washington, so I had to drive to Larry Miller's in Spokane where they did have four models, though none in the color I wanted, so after a nationwide search, we made the decision to order one instead. Though the process took three months from start to finish, my salesman, Mike Green, kept me in the loop the entire time through phone calls and emails - Thanks, Mike! More
I love my new CR-V I recently took in my 2011 CR-V for service, and while we were waiting Lou offered to appraise it and show us the available 2016 CR-Vs still on the lo I recently took in my 2011 CR-V for service, and while we were waiting Lou offered to appraise it and show us the available 2016 CR-Vs still on the lot. I was impressed with the appraisal offer, showing that Honda's really do hold their value. After seeing and test driving the 2016 CR-V I was amazed by the improvements made in the last 5 years... the new technology is fantastic from the navigation screens, Bluetooth availability, to the lane change camera. The interior seems more spacious and luxurious as well. The two-toned black and beige interior really looks more like a luxury car than older models of the CR-V. Lou was great to work with, and found exactly what my husband and I wanted in a car. I love driving it, and couldn't be happier with our decision to upgrade. More
Maintenence I had my oil changed and cabin and engine air filters replaced and was in and out in less than 60 minutes. Great service my all. I had my oil changed and cabin and engine air filters replaced and was in and out in less than 60 minutes. Great service my all. More
maintenance i was very pleased with the work done and they finished in a timely manner. they also checked to see if i needed any work done in the future, they did i was very pleased with the work done and they finished in a timely manner. they also checked to see if i needed any work done in the future, they did discover a transmission leak which i will have repaired soon. More
great prompt service great experience, would come here again! Service was fast and complete. The service associate was very helpful, friendly, and informative. Nice dea great experience, would come here again! Service was fast and complete. The service associate was very helpful, friendly, and informative. Nice dealership, easy to locate. More
Internet Response I was contacted as soon as the new 2017 Hatchback arrived at the Dealership. Not so with another dealer who promised the same. So I ended up buying I was contacted as soon as the new 2017 Hatchback arrived at the Dealership. Not so with another dealer who promised the same. So I ended up buying in Spokane and I was pleased with everyone I had contact with especially our salesman, More