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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
756 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

May 05, 2017

First oil change On time, no problems. Friendly customer service. But how come no women? While the men were friendly, I would have felt equally comfortable dealing w More

by m1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
May 08, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive feedback, I'm glad you were satisfied with our service. We would love more women on our team, if you know of any that want to work with us, please send them our way. -Steve St. Germain, General Manager

April 28, 2017

Oil change, insp Work is always excellent, timely, and reasonable. Brad (service advisor) always helpful and professional. Get the new facility online soon please. St More

by Doodles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
May 01, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for sharing your positive review. Brad is awesome, I am glad to hear he was able to provide you with great service. We agree, and we are working on it! -Steve St. Germain, General Manager

April 28, 2017

Great service!! We've always had great service at LHM Honda. They are thorough, dependable, and punctual. They clearly explain the service that needs to be done and More

by sucre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Green
May 01, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your feedback. I am happy to hear that we are able to meet your expectations everytime you visit us. Our team works hard to ensure 100% satisfaction at all times. If there's anything else we can do for you please reach out. -Steve St. Germain, General Manager

April 27, 2017

Third car purchased This is the third Honda I've purchased at Downtown Honda. I used the same salesman for the first two purchases and I knew he had left, so was hoping More

by Linda Lemkau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gennusa
Apr 27, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Linda, thanks for sharing your positive experience. I am happy to hear that Michael did a great job helping you find what you needed since your previous salesman is no longer here. We appreciate your loyalty and hope you enjoy your new purchase! -Steve St. Germain, General Manager

April 24, 2017

Great experience, exceptional customer service Nick was amazing! From the time I pulled into the parking lot, he listened to what I was looking for and went out of his way to help me find it. The e More

by 2014Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Daadouch
Apr 25, 2017 -

Larry H. Miller Downtown Honda Spokane responded

I am glad to hear you were treated well and had a great experience because of that. We work hard to make sure all our customers are taken care of by making sure we have a great staff. Thanks for stopping by, we look forward to your future visit. -Steve St. Germain, General Manager

April 12, 2017

Very good service I was treated well and the work on my car was done on time and everything was explained to me before and after. Great job. More

by Spokane Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service dept
Apr 14, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive review on our service department. Have a great day! - Steve St. Germain, General Manager

April 08, 2017

Exceptional Service Staff was professional from when dropped the car off until I picked it put later that day. I was quoted a price prior to leaving and the final bill More

by Accord2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 10, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Nothing makes our Monday better than reading a kind review like yours. We appreciate you taking the time to let us know our staff was professional and provided you with exceptional service. We are also happy you were pleased with your final total – always happy to help out when we can! Enjoy your day, Steve St. Germain General Manager

April 06, 2017

Passenger airbag recall I used the opportunity of the recall to have some other maintenance that was due done. I find if I just leave the car for the service and come back wh More

by boisegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Blankenship
Apr 06, 2017 -

Larry H. Miller Downtown Honda Spokane responded

I'm happy to hear about your excellent experience with our service department. I'm glad you were able to use our complimentary driver to make your experience easy! Thank you for your review. - Steve St. Germain, General Manager

March 30, 2017

Came in for recall Over all it was fine, when I walked in to the service area, I was asked if they could help me and I let them no I was there for appt. he found my pape More

by icu2bfun
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 30, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for taking the time to share your thoughts. I'll definitely bring up with the service department their need to clarify that the safety check is free! Come back and see us again! -Steve St. Germain, General Manager

March 25, 2017

servicing I bought my car new in 2011 and have had it serviced with them since. Honda rocks! They have always been fast,friendly and professional More

by Lovemyhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Mar 27, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for being a loyal customer to us and Honda! We appreciate the review and look forward to seeing you next time! - Steve St. Germain, General Manager

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