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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
711 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 711 reviews

June 30, 2016

Terrific service! Eventhough there is a lot of construction going on at this dealership, it was to get my vehicle in, serviced, and out within an hour. Comfortable are More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Jul 01, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your feedback. I am glad that we were able to provide you with a comfortable and efficient visit. Steve St. Germain, General Manager.

May 14, 2016

New car purchase I purchased my first new car in 39 years! Awesome salesman Bill Schulman helped relieve my anxiety and got me a great deal. He continues to help me wi More

by Becky Christner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Schulman
May 16, 2016 -

Larry H. Miller Downtown Honda Spokane responded

I'm glad Bill was able to help you out, Becky! Thanks for taking the time to share this feedback with us. Let us know if you need anything else! -Steve St. Germain, General Manager.

May 14, 2016

Great Service Department A recent recall item caused me to schedule a visit to the temporary service department at Larry H Miller Honda of Spokane. When I arrived, I was promp More

by AL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Blankenship
May 16, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for the 5-star review! It's always good to see customers happy with the service they received at the dealership. And I'm glad everything went smoothly with that recall! Don't hesitate to let us know if you have any future questions. -Steve St. Germain, General Manager.

May 11, 2016

Fantastic Service staff is excellent from the front counter service writers to the technicians who work on the car. I always look forward to being able to get g More

by Accord_Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 11, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for the 5-star review! Let us know if you need anything going forward. We look forward to helping you with any future automotive needs that may arise. -Steve St. Germain, General Manager.

May 08, 2016

Expectations exceeded Called around and got the best pricing on all of Spokane! My car was in the very next day and finished on time. On a Saturday? I was not expecting a t More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 09, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Happy to hear it, Brad! Thank you for your kind review. I'm glad to hear you had such a positive experience at our dealership. We look forward to helping you out in the future! -Steve St. Germain, General Manager at Larry H. Miller Downtown Honda Spokane

May 01, 2016

LHM Remembers my Vehicle and Me; Wonderful service LHM Honda service in Spokane always remembers our vehicle and me. It's easy to maintain a great service relationship with the staff at LHM. They are More

by ursusarctos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
May 02, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with great, flexible service. Steve St. Germain, General Manager.

April 27, 2016

Honda fan since 1973 All are friendly and knowledgeable about the products. Looking forward to the new location when completed. A shootout for José' my technician who gai More

by Hondadad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose'. Friendly and knowledgable always trust his work!
Apr 28, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with a friendly, informative and helpful experience. We'll pass your thanks on to Jose. Steve St. Germain, General Manager.

April 24, 2016

Great ongoing service...Thanks! Our experiences at LHM Honda Spokane have been nothing but great for over 4 years now. I'm on my second lease and will most likely purchase this one a More

by happy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Reynolds, Jim, the service manager at the time.
Apr 25, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with great experiences over the years. We look forward to continuing to serve you. Steve St. Germain, General Manager.

April 18, 2016

Oil change No greeting when I arrived at service, which is unusual. Maybe they were having a difficult morning, or something. I noticed this with other customer More

by Bonnie Polhamus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
??
Apr 19, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Bonnie, thank you for your feedback. I am sorry no one greeted you and that we were not able to wash your vehicle due to our current temporary location while we wait for the new dealership to be completed. We appreciate your patience in the matter and will work hard to make your experiences here great! Steve St. Germain, General Manager.

April 18, 2016

Oil change Everything and everyone was great. I don't think 25 words are needed. But we are satisfied with the dealership and the service we have had. More

by Carol444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Apr 19, 2016 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review! I am glad that we could provide you with great service and we appreciate you taking the time to write a review. Steve St Germain, General Manager

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