Larry H. Miller Downtown Honda Spokane
Spokane, WA
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First oil change On time, no problems. Friendly customer service. But how come no women? While the men were friendly, I would have felt equally comfortable dealing w On time, no problems. Friendly customer service. But how come no women? While the men were friendly, I would have felt equally comfortable dealing with a women. More
Oil change, insp Work is always excellent, timely, and reasonable. Brad (service advisor) always helpful and professional. Get the new facility online soon please. St Work is always excellent, timely, and reasonable. Brad (service advisor) always helpful and professional. Get the new facility online soon please. Staff and customers deserve better. More
Great service!! We've always had great service at LHM Honda. They are thorough, dependable, and punctual. They clearly explain the service that needs to be done and We've always had great service at LHM Honda. They are thorough, dependable, and punctual. They clearly explain the service that needs to be done and what has been done. A big plus for us is that they are always very punctual: when they say how long the service will take, they often finish the work before the deadline. We've never had any issues with the work they've done. When we've purchased vehicles, they've always provided all the info about the new vehicle we needed to make a well-informed purchase. The sales reps have been very knowledgeable. More
Third car purchased This is the third Honda I've purchased at Downtown Honda. I used the same salesman for the first two purchases and I knew he had left, so was hoping This is the third Honda I've purchased at Downtown Honda. I used the same salesman for the first two purchases and I knew he had left, so was hoping I'd get someone as good. I did. Our salesman, Michael, was very helpful and not high pressure at all. More
Great experience, exceptional customer service Nick was amazing! From the time I pulled into the parking lot, he listened to what I was looking for and went out of his way to help me find it. The e Nick was amazing! From the time I pulled into the parking lot, he listened to what I was looking for and went out of his way to help me find it. The experience was great from beginning to end! More
Very good service I was treated well and the work on my car was done on time and everything was explained to me before and after. Great job. I was treated well and the work on my car was done on time and everything was explained to me before and after. Great job. More
Exceptional Service Staff was professional from when dropped the car off until I picked it put later that day. I was quoted a price prior to leaving and the final bill Staff was professional from when dropped the car off until I picked it put later that day. I was quoted a price prior to leaving and the final bill came less than anticipated as the mechanic made a minor adjustment at no charge which saved me approximately $80. More
Passenger airbag recall I used the opportunity of the recall to have some other maintenance that was due done. I find if I just leave the car for the service and come back wh I used the opportunity of the recall to have some other maintenance that was due done. I find if I just leave the car for the service and come back when it is done it works the best for me. Thanks to the complimentary driver there is very little inconvenience for me. The service was very friendly and professional. Items that needed future maintenance was discussed . More
Came in for recall Over all it was fine, when I walked in to the service area, I was asked if they could help me and I let them no I was there for appt. he found my pape Over all it was fine, when I walked in to the service area, I was asked if they could help me and I let them no I was there for appt. he found my paperwork and ask me if I wanted a safety check and I said no, when they were done and I received the paper work back, it said I turned down a free safety check, I was not told it was free, I thought I had to pay for it. You could of had some more repairs if it was done. More
servicing I bought my car new in 2011 and have had it serviced with them since. Honda rocks! They have always been fast,friendly and professional I bought my car new in 2011 and have had it serviced with them since. Honda rocks! They have always been fast,friendly and professional More