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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
756 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

December 04, 2017

Absolutely top-notch service. Knowledgeable and flexible. Brett and Bradley are the best and so easy to work with. They know their products and have always had car ready on time. Great to work with. Buyin More

by Karen Winston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 04, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Karen, I am glad to hear that Brett and Bradley took great care of you and provided you the best customer service when you were at the dealership. I will let them know that they are doing a great job. Have a great day. -- Steve St. Germain, General Manager

October 22, 2017

Service appointment Always great service and customer care! They do the work professionally and honestly and I always know that my vehicle us in top condition when I pic More

by emg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Oct 23, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to leave us this 5-star rating. We're glad we could provide you with great service and we're glad you trust us with your vehicle. Thank you for your business. We look forward to working with you again. --Steve St.Germain, General Manager

October 18, 2017

Your service writers are great! I have always had great service in the past. Service desk have been upfront and honest.. Brad and Service manager are top notch. Will be glad when you More

by Richard Peterschick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Oct 18, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Richard, thank you for the kind review. We're pleased to hear about your wonderful experiences with our service department. We appreciate your business and look forward to your next visit at our facility! -- Steve St. Germain, General Manager

October 12, 2017

Bad start , Nick the Greek sucks A week after dealing with Nick the Greek.... Changed salesmen.....deal went well.. ..happy ending.thanks to sales manager phone call. Thank you for More

by John Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 16, 2017 -

Larry H. Miller Downtown Honda Spokane responded

John, I'm glad we were quickly able to address your issue and get you what you needed. Thank you for your business. Let us know if there's anything else we can do for you. -- Steve St. Germain, General Manager

October 02, 2017

Great service delivered again They were helpful, in updating me on the maintenance I had already had done, My concerns were put to rest. They did a great job on the work I requeste More

by Daniel4engles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Oct 03, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Daniel, thank you for sharing your experience with us. Our goal is to make sure you and your vehicle are being taken care of whenever you come visit us. We're happy to hear you were satisfied with our services and that your concerns were put to rest. Let us know if there's anything else we can do for you. -Steve St. Germain, General Manager

September 29, 2017

Options added for new car All the options we selected were installed nicely and in a very timely manner. Everyone we have contacted has been helpful and polite. We will defin More

by Doug&Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Sep 29, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Doug and Renee, we're happy we could provide you guys with a wonderful experience. We appreciate your business and look forward to working with you during your next visit. -Steve St. Germain, General Manager

September 13, 2017

Exceptional Everyone I have encountered at Larry H Miller are courteous, friendly and very helpful from the salesmen, men at the counter to the shuttle driver. More

by Cheryl723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Sep 13, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Cheryl, thank you for your kind review. We're glad you were satisfied with our services and we hope to see you again soon. -Steve St. Germain, General Manager

September 01, 2017

Friendly and efficient Mr. Hockenberry great guy! Amazing service for an oil change. Nice clean waiting room. I had just had an experience at Jeep dealer, and crummy wait More

by Budandnanc@comcast.net
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were great, can't remember the names., Brett Hockenberry
Sep 05, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to leave us a review. I am glad that you were pleased with the waiting area of our service departemnt. Have a great day! -- Steve St. Germain, General Manager

August 31, 2017

Spirit of Excellence As a recent USMC widow, life is very hard. The men in your service center were wonderful. Ron Passmore went above and beyond in providing a stress-fre More

by Paula M Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Passmore
Sep 01, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Paula, thank you for sharing your experience with us. Ron is awesome and we're glad he went above and beyond to ensure your 100% satisfaction. We will make sure to pass along your kind words to him. -Steve St. Germain, General Manager

August 30, 2017

Favorable Generally favorable. Some high pressure, and they had to take no, but we eventually returned. The closing process was much better than at the LHM To More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jupiter Maginnis
Aug 30, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your review, Janet. We're happy to hear that you had a great experience with us. Please let us know if there's anything else we can do for you. -Steve St. Germain, General Manager

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