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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
757 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 757 reviews

March 22, 2018

EXCELLENT NATHAN WAS WONDERFUL -- FAIR, HONEST, FRIENDLY, NOT PUSHY, HELPFUL, PATIENT - GAVE ALL THE INFO ABOUT THE CAR, ACCOMMODATED US WHEN CHANGING MINDS ABO More

by Bill and Kathryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NATHAN
Mar 22, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We're happy to hear this! Nathan is great and we're glad he provided you with awesome service. Thank you for your business. See you again soon. —Steve St. Germain, General Manager

March 22, 2018

A very positive experience!!! Andrey was friendly, knowledgeable, and attentive to our wishes and needs! We felt that we found just what we were looking for ...and then some! More

by palma/jerry2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrey, Robert, Bill
Mar 27, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Sounds like you had a wonderful experience with our team! We're happy to know they took care of you and made sure you found exactly what you wanted. We will make sure to pass along your compliments to them. —Steve St. Germain, General Manager

March 22, 2018

Oil change Really, good place to keep your car and trust. I had an appointment for oil change and check my car. I can say good place to check , but the prices ar More

by Ahmed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 22, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your feedback, Ahmed. We're glad you had a great experience with us! We work hard on offering competitive prices and quality work. Let us know if there's anything else we can do for you. —Steve St. Germain, General Manager

January 20, 2018

Very satisfactory service, everything was fine, good service, friendly people, explanation of service well communicated, shuttle service excellent, looking forward to More

by Patty11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Jan 22, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for sharing your experience with us. We're happy to hear you were satisfied with our services and amenities! We look forward to your next visit and hope you come visit us at our grand opening! -Steve St. Germain, General Manager

January 10, 2018

Dishonest and lie I wish I could give negative stars! I was called in since there was a promo on the NEW Honda crv @ 1.99% finally we got all the numbers right and I wa More

by Kwashington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance department
Jan 19, 2018 -

Larry H. Miller Downtown Honda Spokane responded

it is always our goal to provide clear communication and transparency at our dealership and we're sorry to hear about your frustrations. Please contact me directly if you would like to discuss your concerns to see if there is anything we can do for you. -Steve St. Germain, General Manager (509) 381-7958

January 10, 2018

Howard's awesome! We started looking at the van we bought immediately before Christmas. Howard called and left a couple quick msgs while we got thru the holiday season More

by Midgers2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Berry, Brett Hockenberry
Jan 11, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for sharing your experience with us! We're happy to hear that Howard ensured your 100% satisfaction and took care of your car needs. Congrats on your purchase! We hope you are enjoying it. -Steve St Germain, General Manager

December 29, 2017

2017 civic Everything went well salesman was great and very friendly and helpful. I would definitely recommend this dealership to anyone who is looking for a gre More

by Shinrushiru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan brockway
Jan 02, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for sharing your experience with us. We're glad you had a wonderful visit and we definitely appreciate your recommendation! —Steve St. Germain, General Manager

Jan 11, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for sharing! We're happy to hear you were satisfied with your visit and we hope you are enjoying your new Civic! -Steve St. Germain, General Manager

December 23, 2017

Fantastic Great service. Awesome customer service! Quick turnaround. Shuttle service and Shuttle Driver were very efficient and friendly. Car was clean and rem More

by Jas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Dec 26, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Jas, we're happy to hear about your great experience. We work hard to provide great accommodations and service so we're happy to see you enjoyed your visit. See you again, soon! —Steve St. Germain, General Manager

December 16, 2017

Always a good experience They are always friendly and will take the time to explain what has been/will be/needs to be done to my car. I really like the three pack oil changes, More

by BarbaraM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Dec 18, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you, Barbara! We are pleased to hear you are satisfied with our services and take advantage of our service specials. We look forward to your next visit. —Steve St. Germain, General Manager

December 07, 2017

Haven’t received snow tires I was promised It’s been two weeks since I purchased my 2017 Honda Civic. Part of the reason why I made this purchase, was because of the sno tires I was promised! I More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve busby
Dec 11, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Natalie, it was nice talking to you. I once again want to give you my apologies for this part of your transaction falling through the cracks. Your tires are on the way and I am happy to give you a loaner next week when they are put on. Feel free to call me if you ever need anything. Steve St. Germain, General Manager

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