Larry H. Miller Downtown Honda Spokane

Scheduled Maintenance LHM Service department folks are friendly/courteous, communicate and explain what repairs need to be completed and answer any questions that I have. S LHM Service department folks are friendly/courteous, communicate and explain what repairs need to be completed and answer any questions that I have. Service is done on time. Shuttle service is very good too. More

First time new car buyer Howard was very understanding with my nervousness and questions, being that this was my first time buying a brand new car. He helped through the entir Howard was very understanding with my nervousness and questions, being that this was my first time buying a brand new car. He helped through the entire process and I’m loving my Honda Civic! More

Total Care Maintenance Plan B is misleading In September 17, 2017 I bought one of the Service Specials promotions, Total Care Maintenance Plan B, for three oil changes at $75 in the Larry H. Mi In September 17, 2017 I bought one of the Service Specials promotions, Total Care Maintenance Plan B, for three oil changes at $75 in the Larry H. Miller Honda Spokane Downtown. Since I don't put any significant mileage to my car, a Honda Civic, a year went by before I scheduled I appointed a second oil change on October 22, 2018. I was informed then by Larry H. Miller staff that I would not be able to do any other oil change since I had not made my respective service in the 1 year period required by the promotion. At the time of my first visit, when I made the first oil change I was never informed of this small print. The staff claim it is in the contract, which was never provided to me and it was never found in their system/files per my request at the end of my second visit. This promotion is deceitful and misleading, not to the level of customer satisfaction that it is expected by the Honda brand. More

Productive Great Service! Helpful and Informative. Very friendly and explained everything I needed in a useful format. Everyone seemed happy and it was a pleasan Great Service! Helpful and Informative. Very friendly and explained everything I needed in a useful format. Everyone seemed happy and it was a pleasant atmosphere! More

Fast positive experience Jaun delgato and Zak were awesome and worked together as a great team The finance guy got me a great payment and they were all very personable and tre Jaun delgato and Zak were awesome and worked together as a great team The finance guy got me a great payment and they were all very personable and treated myself and my partner with respect and I actually had a lot of fun while there. They also followed me home for to pick up a signed check so I would have to drive back again! I worked the grave shift and they told me to sleep as long as I needed and then we could complete my purchase. I went home with the perfect car for me. The monthly payment is even lower than I expected. This isn’t second time with HHM and the Honda staff is 100% in my opinion. I have and will continue to refer people to this place. Thanks guys for everything- I mean it ;) More

Very helpful salesman Trever got us the price we were hoping for. Very friendly and knowledgeable. Very easy to work with. Had a great attitude. Very willing to work with u Trever got us the price we were hoping for. Very friendly and knowledgeable. Very easy to work with. Had a great attitude. Very willing to work with us. More

SRS code covered under warranty Warranty covered the light. Bought 3 oil changes , rep mentioned they would be synthetic blend oil . Receipt says conventional? Did someone not re Warranty covered the light. Bought 3 oil changes , rep mentioned they would be synthetic blend oil . Receipt says conventional? Did someone not relay the message? Shouldn't the receipt say synthetic blend? Just curious. Over all friendly quick service. More

LHM Honda Dealership to the rescue Serious mechanical problems with my car prevented me from getting it up here on my move from CA to WA. LHM Honda Dealership not only helped me get my Serious mechanical problems with my car prevented me from getting it up here on my move from CA to WA. LHM Honda Dealership not only helped me get my car up here, but once here, solved the serious mechanical problem that two other dealerships in CA couldn't and didn't find. I'm a very happy Honda owner once again! More

Great car buying experience From test drive to trade-in, negotiation, sales rep Jen was so helpful. Waiting over 2 hours for paperwork completion the only drawback. Buying a car From test drive to trade-in, negotiation, sales rep Jen was so helpful. Waiting over 2 hours for paperwork completion the only drawback. Buying a car does take time, and we give them a big thumbs up. More

Great Experience Bill was super responsive and helpful from the start - calling me within minutes of my online inquiry. I requested a smooth and quick process, and he Bill was super responsive and helpful from the start - calling me within minutes of my online inquiry. I requested a smooth and quick process, and he did his best to accommodate that, even grabbing dinner for my son as we waited to finalize the paperwork. Robert in finance was thorough and efficient, providing helpful information on my warranty refund for my trade in. I am thrilled with my Pilot and the experience overall. More