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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
757 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 757 reviews

December 03, 2018

Pleasant and engaging Nick the Greek was the best and really made every effort to see that we were satisfied and completely understood every step of the buying process. We More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Daadouch
Dec 04, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for choosing our dealership, Jim! We were happy to make your car buying experience exceptional. If there is anything else that Nick and the team can do for you, please let us know. Now get out there and enjoy the open road! - Andrew Cowart, General Manager

November 30, 2018

Scheduled Maintenance LHM Service department folks are friendly/courteous, communicate and explain what repairs need to be completed and answer any questions that I have. S More

by Marshat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Nov 30, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for your positive review! We are happy to provide kind and quick service for all of our valued customers. We hope you'll return to Larry H. Miller Downtown Honda Spokane for all of your future service needs! - Andrew Cowart, General Manager

November 30, 2018

First time new car buyer Howard was very understanding with my nervousness and questions, being that this was my first time buying a brand new car. He helped through the entir More

by Joshua R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Howard Berry
Nov 30, 2018 -

Larry H. Miller Downtown Honda Spokane responded

That's great to hear, Joshua! Thank you so much for coming in and leaving a great review. We're happy to have helped you find a great car for a price you were comfortable with. If there's anything else we can do for you, please let us know! We wish you many memorable miles in your Honda Civic. - Andrew Cowart, General Manager

November 06, 2018

Total Care Maintenance Plan B is misleading In September 17, 2017 I bought one of the Service Specials promotions, Total Care Maintenance Plan B, for three oil changes at $75 in the Larry H. Mi More

by Larry H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Sams
Nov 09, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to leave a review. We are sad to hear that your recent service experience with the Total Care Maintenance special was unsatisfactory. We’ll talk with our staff about making sure that each customer understands the requirements behind each one of our specials. Given the opportunity, I would like to learn more about your experience. Please reach out to me and hopefully we can come to a resolution if possible. I hope to hear from you soon. – Ron Passmore, 509-821-7200

Dec 01, 2018 -

Larry H responded

After two tries from me to contact this place, since my call was never returned, I received no convincing explanation regarding why the 1 year period is required to make my second and consequently my third oil change as I had prepaid (Oil expires... after how long, most of the web sites mention two years?). I requested the contract where all this is supposed to be written...still waiting.

October 17, 2018

Productive Great Service! Helpful and Informative. Very friendly and explained everything I needed in a useful format. Everyone seemed happy and it was a pleasan More

by BrittRab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Munsell
Oct 18, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We appreciate your positive review! We're glad Richard could help provide a great service experience, he's awesome. We hope you'll continue to come to see us in the future should your vehicle need any more service. - Andrew Cowart, General Manager

October 14, 2018

Fast positive experience Jaun delgato and Zak were awesome and worked together as a great team The finance guy got me a great payment and they were all very personable and tre More

by Beansprout123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry I can’t remember the name of the finance guy but he got my an excellent monthly payment! He is awesome!, Juan Delgado, Zak Allen
Oct 15, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive review! We're glad you got to work with Juan and Zak, they're awesome. It's great to hear that you found the car you were looking for monthly payments that you are happy with! We are always happy to go the extra mile for our customers so it was no problem at all to work with your schedule. We wish you many happy miles in your new vehicle! - Andrew Cowart, General Manager

October 13, 2018

Very helpful salesman Trever got us the price we were hoping for. Very friendly and knowledgeable. Very easy to work with. Had a great attitude. Very willing to work with u More

by Cars2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trever Baker
Oct 15, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for coming in and leaving such a positive review! We are always happy to help customers like you find their perfect car for a price they are comfortable with. If you need anything else, please let us know! - Andrew Cowart, General Manager

October 11, 2018

SRS code covered under warranty Warranty covered the light. Bought 3 oil changes , rep mentioned they would be synthetic blend oil . Receipt says conventional? Did someone not re More

by Notetaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wahl
Oct 12, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you so much for leaving a positive review! We're glad you had a good service experience and that you were able to utilize your warranty. Feel free to give us a call at (509) 944-3610 and we can figure out what you can expect with those oil changes you've purchased. Thanks for stopping by and we'll see you again soon! - Andrew Cowart, General Manager

October 09, 2018

LHM Honda Dealership to the rescue Serious mechanical problems with my car prevented me from getting it up here on my move from CA to WA. LHM Honda Dealership not only helped me get my More

by Michele1524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myron Krueger, Ron Passmore
Oct 10, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We were happy to help, Michele! Thank you for taking the time to leave a positive review. We hope you and your car continue to enjoy all that Washington has to offer! Please let us know if there's anything else that we can do for you. - Andrew Cowart, General Manager

October 01, 2018

Great car buying experience From test drive to trade-in, negotiation, sales rep Jen was so helpful. Waiting over 2 hours for paperwork completion the only drawback. Buying a car More

by 7Bskier
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mandziara, Jennifer Larson
Oct 02, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive review! We appreciate your understanding of the time a sale can take and are thrilled to hear that your overall experience was superb. If there's anything else that Jen or the team can do for you, please let us know! - Andrew Cowart, General Manager

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