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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
711 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 711 reviews

December 29, 2017

2017 civic Everything went well salesman was great and very friendly and helpful. I would definitely recommend this dealership to anyone who is looking for a gre More

by Shinrushiru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan brockway
Jan 02, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for sharing your experience with us. We're glad you had a wonderful visit and we definitely appreciate your recommendation! —Steve St. Germain, General Manager

Jan 11, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for sharing! We're happy to hear you were satisfied with your visit and we hope you are enjoying your new Civic! -Steve St. Germain, General Manager

December 23, 2017

Fantastic Great service. Awesome customer service! Quick turnaround. Shuttle service and Shuttle Driver were very efficient and friendly. Car was clean and rem More

by Jas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Dec 26, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Jas, we're happy to hear about your great experience. We work hard to provide great accommodations and service so we're happy to see you enjoyed your visit. See you again, soon! —Steve St. Germain, General Manager

December 16, 2017

Always a good experience They are always friendly and will take the time to explain what has been/will be/needs to be done to my car. I really like the three pack oil changes, More

by BarbaraM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Dec 18, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you, Barbara! We are pleased to hear you are satisfied with our services and take advantage of our service specials. We look forward to your next visit. —Steve St. Germain, General Manager

December 07, 2017

Haven’t received snow tires I was promised It’s been two weeks since I purchased my 2017 Honda Civic. Part of the reason why I made this purchase, was because of the sno tires I was promised! I More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve busby
Dec 11, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Natalie, it was nice talking to you. I once again want to give you my apologies for this part of your transaction falling through the cracks. Your tires are on the way and I am happy to give you a loaner next week when they are put on. Feel free to call me if you ever need anything. Steve St. Germain, General Manager

December 07, 2017

No problems. Everything went well. Staff polite and informatIve. I will continue to have my service needs here. Keep up the good work and service. More

by fredriti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Dec 08, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you! We appreciate the kind words and will make sure you receive the same great service everytime you come visit us. -Steve St. Germain, General Manager

December 04, 2017

Absolutely top-notch service. Knowledgeable and flexible. Brett and Bradley are the best and so easy to work with. They know their products and have always had car ready on time. Great to work with. Buyin More

by Karen Winston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 04, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Karen, I am glad to hear that Brett and Bradley took great care of you and provided you the best customer service when you were at the dealership. I will let them know that they are doing a great job. Have a great day. -- Steve St. Germain, General Manager

October 22, 2017

Service appointment Always great service and customer care! They do the work professionally and honestly and I always know that my vehicle us in top condition when I pic More

by emg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Oct 23, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to leave us this 5-star rating. We're glad we could provide you with great service and we're glad you trust us with your vehicle. Thank you for your business. We look forward to working with you again. --Steve St.Germain, General Manager

October 18, 2017

Your service writers are great! I have always had great service in the past. Service desk have been upfront and honest.. Brad and Service manager are top notch. Will be glad when you More

by Richard Peterschick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Oct 18, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Richard, thank you for the kind review. We're pleased to hear about your wonderful experiences with our service department. We appreciate your business and look forward to your next visit at our facility! -- Steve St. Germain, General Manager

October 12, 2017

Bad start , Nick the Greek sucks A week after dealing with Nick the Greek.... Changed salesmen.....deal went well.. ..happy ending.thanks to sales manager phone call. Thank you for More

by John Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 16, 2017 -

Larry H. Miller Downtown Honda Spokane responded

John, I'm glad we were quickly able to address your issue and get you what you needed. Thank you for your business. Let us know if there's anything else we can do for you. -- Steve St. Germain, General Manager

October 02, 2017

Great service delivered again They were helpful, in updating me on the maintenance I had already had done, My concerns were put to rest. They did a great job on the work I requeste More

by Daniel4engles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Oct 03, 2017 -

Larry H. Miller Downtown Honda Spokane responded

Daniel, thank you for sharing your experience with us. Our goal is to make sure you and your vehicle are being taken care of whenever you come visit us. We're happy to hear you were satisfied with our services and that your concerns were put to rest. Let us know if there's anything else we can do for you. -Steve St. Germain, General Manager

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