Larry H. Miller Downtown Honda Spokane

Very pleasant experience,. Nathan was very easy to work with, there was no pressure and he was able to answer all of my questions. He was able to give me several options and I Nathan was very easy to work with, there was no pressure and he was able to answer all of my questions. He was able to give me several options and I enjoyed test driving all of the cars. He kept my wait time at a minimum, that was a real plus! I would recommend his service to everyone I know. More

Going the extra mile It was a very pleasent experience from the initial test drive. The salesperson listened to our needs and provided input that we considered very valua It was a very pleasent experience from the initial test drive. The salesperson listened to our needs and provided input that we considered very valuable in leading to our final choice of vehicles. Also, Other staff members kept our 5 year old grandchildren occupied and extremely happy from shooting baskets to watching their favorite program on TV. Furthermore, we felt that the pricing was fair and we left the dealership very satisfied..... . More

Thorough and respectful The interaction with the service department representatives was outstanding. They wer3 knowledgable, respectful and kept me continually updated as to The interaction with the service department representatives was outstanding. They wer3 knowledgable, respectful and kept me continually updated as to the progress of the required service on my vehicle. Very pleased. More

jreplacing a missing part Brad was excellent in my needs and took care of me in a professional and friendly manner. I would recommend him anytime. Service was fast. Brad was excellent in my needs and took care of me in a professional and friendly manner. I would recommend him anytime. Service was fast. More

EXCELLENT NATHAN WAS WONDERFUL -- FAIR, HONEST, FRIENDLY, NOT PUSHY, HELPFUL, PATIENT - GAVE ALL THE INFO ABOUT THE CAR, ACCOMMODATED US WHEN CHANGING MINDS ABO NATHAN WAS WONDERFUL -- FAIR, HONEST, FRIENDLY, NOT PUSHY, HELPFUL, PATIENT - GAVE ALL THE INFO ABOUT THE CAR, ACCOMMODATED US WHEN CHANGING MINDS ABOUT COLOR OR STYLE. GOOD MAN. More

A very positive experience!!! Andrey was friendly, knowledgeable, and attentive to our wishes and needs! We felt that we found just what we were looking for ...and then some! Andrey was friendly, knowledgeable, and attentive to our wishes and needs! We felt that we found just what we were looking for ...and then some! Robert handled the paper shuffle with a minimum of fuss! Bill really helped us get 'connected' to all the devices in our new vehicle! More

Oil change Really, good place to keep your car and trust. I had an appointment for oil change and check my car. I can say good place to check , but the prices ar Really, good place to keep your car and trust. I had an appointment for oil change and check my car. I can say good place to check , but the prices are a bit high. More

Very satisfactory service, everything was fine, good service, friendly people, explanation of service well communicated, shuttle service excellent, looking forward to service, everything was fine, good service, friendly people, explanation of service well communicated, shuttle service excellent, looking forward to new building in May More

Dishonest and lie I wish I could give negative stars! I was called in since there was a promo on the NEW Honda crv @ 1.99% finally we got all the numbers right and I wa I wish I could give negative stars! I was called in since there was a promo on the NEW Honda crv @ 1.99% finally we got all the numbers right and I was told to sign and put a down payment and my car would be delivered in about two weeks. After the two weeks I went in to finish the paperwork only to find that the APR went to 2.99%. During that time I was also told that my loan would go to teachers credit union but they went to some place in Chicago. I feel that the finance person also fudged my email address so that I wouldn't get the survey. 100% dissatisfied and will never recommend this business, they are dishonest and didn't keep their words... More

Howard's awesome! We started looking at the van we bought immediately before Christmas. Howard called and left a couple quick msgs while we got thru the holiday season We started looking at the van we bought immediately before Christmas. Howard called and left a couple quick msgs while we got thru the holiday season . The day we returned, we had actaully driven a Toyota from across the street. Altho Honda has no AWD van, the features Howard reminded us of and demon strated for us made the difference and made the sale. He was patient with many questions and promised Larry H Miller is the dealership to stick with..they will keep our vehicle in great shape as time goes by and we service it there! More