Larry H. Miller Downtown Honda Spokane

Extended service time I had an appointment at 11 AM for an oil change and radiator flush. Luckily the Honda service car took me home and picked me up because it took four I had an appointment at 11 AM for an oil change and radiator flush. Luckily the Honda service car took me home and picked me up because it took four hours to have the work completed. I felt that was an extremely long service time. More

Flakey I would recommend this dealership but not Robert Mandziara. I don't trust this man to keep his word on anything. Purchase a warranty from him & you wi I would recommend this dealership but not Robert Mandziara. I don't trust this man to keep his word on anything. Purchase a warranty from him & you will have problems when you use it. This has happened with two vehicles and when I try to get a hold of him to have it fixed I don't get a response. I have to keep hounding him and then he gives me some answer to shut me up for a while. Still waiting on a reimbursement and for him to return my phone call. I have been waiting since December and it is now March. More

Great experience We bought a Honda from Howard 12 years ago. We returned again to have another great experience with Nathan and Robert. We will continue to use Larry H We bought a Honda from Howard 12 years ago. We returned again to have another great experience with Nathan and Robert. We will continue to use Larry H Miller Honda without even considering going elsewhere. More

Excellent service again Stopped in to purchase air filters and discussed the splash cards with the parts individual. He took time to show me the specific parts, then provided Stopped in to purchase air filters and discussed the splash cards with the parts individual. He took time to show me the specific parts, then provided me with the accessory parts price list. Immediately went over to the service desk and made and appointment for later that day. Upon arrival for the splash gard installation I inquired if they could just do my 15,000 mile service as well. They had time and had me out under an hour in a Saturday afternoon! Always great service and helpful staff to answer any of your questions. More

Purchased and used vehicle Very friendly and not very pushy and a purchase of a used vehicle. Had some damage on the vehicle that is going to replace it at no extra charge. To Very friendly and not very pushy and a purchase of a used vehicle. Had some damage on the vehicle that is going to replace it at no extra charge. To me that is taken care of the customer. The sales person very fun to be with More

Service dept was fantastic The service dept did exactly what we discussed as issues whereas in the past, service hadn’t been told by sales of my specific warranty coverage The service dept did exactly what we discussed as issues whereas in the past, service hadn’t been told by sales of my specific warranty coverage More

Brad is the epitome of customer service! At my previous annual maintenance, Brad gave me the benefit of the doubt on my misunderstanding the 3 oil change package. Several optional maintenance At my previous annual maintenance, Brad gave me the benefit of the doubt on my misunderstanding the 3 oil change package. Several optional maintenance issues were brought to my attention with options on how & when to deal with them. The service technician noted the battery was going bad & suggested I try trickle charging it or get a new one. I tried periodically charging it but our cold snap made this fix marginal. On the day I called to schedule the battery replacement, LHM Honda took care of it in less than the 30 minutes. Brad coordinated this seamlessly & with genuine enthusiasm. Thank you! More

Bought a brand new 2019 accord touring hybrid We bought a car for our parents. We loved that car and didn’t want to get another one. Our parents do love it too. Price was reasonable. The services We bought a car for our parents. We loved that car and didn’t want to get another one. Our parents do love it too. Price was reasonable. The services there were great. Highly recommend this dealer! Specially Nick! More

Happy Honda Owners My husband and I had such an excellent experience!!!!!! Nick was our Salesman and felt so Blessed to have him, he answered all of questions. My husband and I had such an excellent experience!!!!!! Nick was our Salesman and felt so Blessed to have him, he answered all of questions. More

Service review Love the car. They had a nice waiting area. The staff was nice and helpful. I will be going back for oil changes etc. Thank you. Love the car. They had a nice waiting area. The staff was nice and helpful. I will be going back for oil changes etc. Thank you. More