
Larry H. Miller Downtown Honda Spokane
Spokane, WA
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The oil change took over 1. 5 hours....nearly two hours....for an appointment. This seems like quite a long time for an oil change...particularly without being notified During t 5 hours....nearly two hours....for an appointment. This seems like quite a long time for an oil change...particularly without being notified During the process. (I grew up in SLC, UT w/ Larry Miller's quality/reliable dealership. That is why I made the appt.) More
The salesman - Bill was not pushy and very helpful. I have t purchased a new car for over 15 years and I dreaded going in to a dealership. The whole process was very easy and I love my new car. I have t purchased a new car for over 15 years and I dreaded going in to a dealership. The whole process was very easy and I love my new car. More
The dealership was spacious and clean, the mechanics recommended repair only on things that actually needed work, and they finished in 4 hours instead of 6.5. recommended repair only on things that actually needed work, and they finished in 4 hours instead of 6.5. More
Overall Good, to be better the technician was lacking training and motivation. When questions were asked about warranty work he had no idea if the vehicle qualified or if the work was covered. training and motivation. When questions were asked about warranty work he had no idea if the vehicle qualified or if the work was covered. More
Great service A warm welcome. A complete and accurate description of recommended services. Good follow-through of outlining any issues. Work was done in a complete and timely man A complete and accurate description of recommended services. Good follow-through of outlining any issues. Work was done in a complete and timely manner More