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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
756 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

April 05, 2019

Lube Oil Filter change Came in to get me 2017 oil change. Service writer told me It would cost me $90.00. I told the services writer I get my oil changed for zero cost for t More

by Dogfather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t. Remember the names of the people. The servic writer was a black guy
Apr 05, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to make us aware of your frustrating service experience. It’s good to hear that we were able to get your lease discount sorted out, but we regret the time it took to ensure everything was being handled properly. We hope you’ll continue to visit our dealership in the future. If you have any questions or concerns, please give me a call and I can assist you. Thank you for your time. - Andrew Cowart, General Manager, 509-821-7200

April 03, 2019

Nick and the crew were fantastic Great experience. Nick is very caring and is excited about his job. Sales professional for sure. Never high pressure at all. That's why I returned 30 More

by Jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
F&I guy. Great young professional, Nick Daadouch
Apr 03, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your excellent review! Nick and the team were happy to provide a low-pressure experience. Congratulations on your new vehicle! We hope to work with you again soon. - Andrew Cowart, General Manager

April 03, 2019

Good Dealership I have purchased 3 Honda vehicles from Larry H. Miller Honda and use their service department. Great staff, friendly and knowledgeable. Recommend th More

by cschueler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Munsell, Matt Wahl, Brad Sams
Apr 03, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your great review! We are honored to have received your continued business. We hope to work with you again in the future! - Andrew Cowart, General Manager

April 02, 2019

Great place to buy Had a great experience with Nick, Harry and Trever. My experience was actually nice with humorous times! Got the deal I wanted with the exact car I w More

by Love My CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cunningham, Nick Daadouch, Trever Baker
Apr 03, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for that enthusiastic review! It was our pleasure to help you get into a great vehicle for a price you were comfortable with. If there is anything else that we can do for you, please don't hesitate to let us know. - Andrew Cowart, General Manager

March 31, 2019

Frustrating The service manager was great, but I wouldn't have had to deal with him if the other workers would have LISTENED to the answers of the questions they More

by R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Sams
Apr 01, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to leave a review! It's unfortunate to hear that you were forced to repeat yourself, but we're always working on improving the communication skills within our dealership. If you'd like to help us in that endeavor, feel free to give me a call and we can learn from your experience. I hope to work with you again in the future! - Andrew Cowart, General Manager

March 14, 2019

Shaking Hands with the Best My experience started with a hug. Unexpected, yes, but it made me feel at ease as I began my search for a new car with my new life as a single woman. More

by Blueyes33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cowart, Robert Mandziara, Nick Daadouch
Mar 18, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for coming in to see us. It was a pleasure assisting you in your search for a new vehicle. Please let us know if you need anything else down the road. Have a great day and enjoy your new Civic! - Andrew Cowart, General Manager

March 13, 2019

Great professional service. Devonn in the service department was extremely helpful and got my CRV in and out of there in no time. The new building has a nice waiting area as wel More

by Gman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devonn Crump
Mar 14, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive review! We were happy to take care of you and your CR-V. We hope to work with you again in the future! - Andrew Cowart, General Manager

March 11, 2019

GREAT Experience! We bought a 2019 Pilot through Larry H. Miller Spokane Honda. Bill Schulman was our sales representative, he went above and beyond what we have come t More

by Golden Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mandziara, William Schulman
Mar 11, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for that fantastic review! It was our pleasure to provide an excellent car buying experience and making the process as quick and easy as possible. If there is anything else that our team can do for you, please don't hesitate to let us know! - Andrew Cowart, General Manager

March 06, 2019

Great Service Great experience with Brian from downtown Honda. He helped schedule my appt and was very honest and knowledgeable about my concerns with my Honda Pilo More

by Nichole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean
Mar 06, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Nichole, thank you for letting us be a part of your day. I am happy to hear that you are satisfied with the quality of service that you received at our dealership. Be sure to let us know if we can be of further assistance. Have a wonderful day! - Andrew Cowart, General Manager

March 04, 2019

First Time buyers Bill was very patient, knowledgeable and kind. We went through the Costco program, so it was no fuss, or hassle. We will be purchasing our next car th More

by jesseot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Schulman
Mar 04, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Hello! Thank you for coming in. We appreciate you for letting us be a part of your day. Please be sure to let us know if you need anything else down the road. Have a great day! - Andrew Cowart, General Manager

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