Larry H. Miller Downtown Honda Spokane
Spokane, WA
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poor communication I drove 2 hours to meet Harry at 1pm for a new car purchase. He never showed or called. Car was supposed to have roof rails and about 325 miles on I drove 2 hours to meet Harry at 1pm for a new car purchase. He never showed or called. Car was supposed to have roof rails and about 325 miles on the odometer. Actually had no rails and over 500 miles. However, Steven did a great job of putting the deal together and making up for the deficiencies. I called the GM and left messages 4 times in a week to discuss this and another small issue. He did call back 5 days later, and was very helpful. I wish he was more accessible. The missed sales appointment and difficult communications are a red flag to me. This dealership has issues. They are fortunate to have an employee like Steven. He was excellent. More
Dan was an absolute superhero! I had a bankruptcy and was trying to find a vehicle. I messaged Dan hoping he would be able to help me get into an affordable car with my bankruptcy. Dan was on the hunt for th trying to find a vehicle. I messaged Dan hoping he would be able to help me get into an affordable car with my bankruptcy. Dan was on the hunt for the car that would fit me perfectly! Only took a few days! He got me into a 2016 Kia Forte! What’s was several years newer than I had every thought I would be able to get into! He made sure my payments were very affordable! My car buying experience was definitely different than most, as I live in Yakima, Wa which is several hours away from Spokane where he is located. He literally BROUGHT THE CAR TO ME! Dan took time out of his schedule to drive several hours to bring me my car. It’s been a few months shy of a year and I still absolutely adore my car. When I go to buy again there is NO DOUBT I will be going to Dan!!! Thank you so much Dan!!! More
Daniel Gorey made it a wonderful experience to find my new car. He was so helpful setting my electronics and showing me all the gadgets. new car. He was so helpful setting my electronics and showing me all the gadgets. More
Dan Gorey did an amazing job from start to finish. Found the car that I wanted at a great price. Dan went all out to make sure that everything was taken of and that I was satisfied with the vehicle. Thanks the car that I wanted at a great price. Dan went all out to make sure that everything was taken of and that I was satisfied with the vehicle. Thanks again Dan it's an awesome vehicle. Love it. More
Dan was fantastic to work with and dug hard to find exactly what we needed. Loved having him as our salesman! I recommend him to everyone I know looking for a vehicle! exactly what we needed. Loved having him as our salesman! I recommend him to everyone I know looking for a vehicle! More
I couldn’t recommend Toni more. She was wonderful to work with, super responsive, and very low-pressure. The whole experience was remarkably pleasant and easy and I also felt like we got a really good deal! with, super responsive, and very low-pressure. The whole experience was remarkably pleasant and easy and I also felt like we got a really good deal! We will definitely work with Toni again when we need another car! More
Best sales and experience This will be my 3rd purchase at this dealership thru Ron Stein in 4 years. Need I say more... I have always been treated very well and gotten the best This will be my 3rd purchase at this dealership thru Ron Stein in 4 years. Need I say more... I have always been treated very well and gotten the best prices. More
Working tirelessly I went in for an oil change. Though there was a short-lived power outage in the service, the team did an excellent job of changing my oil, recommendi I went in for an oil change. Though there was a short-lived power outage in the service, the team did an excellent job of changing my oil, recommending what needed to be done next and quoted a price for new tires. More
I've known Toni a short period and I am not one to bug a friend off the clock questions about refinancing or car questions. She posted on her Facebook about her work so I finally decided to ask her for help friend off the clock questions about refinancing or car questions. She posted on her Facebook about her work so I finally decided to ask her for help and set up an appointment and within a few hours we set up what we were looking for and left for lunch. She didn't want to wait around while our application was being processed and we weren't in a hurry for a vehicle. Less than 1 hour she called us back because they found something for us! I was currently battling a high interest rate and I walked out with a great deal.. It's been a few days and Toni has checked in with me to see how the vehicle is running. I only wish I would have gone to her sooner. More
Howard did very good job getting us thru process quickly very satisfied with car would recommend Larry Miller Honda and Howard for purchasing a car very satisfied with car would recommend Larry Miller Honda and Howard for purchasing a car More