Larry H. Miller Downtown Honda Spokane
Spokane, WA
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The entire experience has been exceptional. We went the entire gamut of customer; from ‘tire kicker’ to buyer and then service customers. At each time we were consistently treated well. entire gamut of customer; from ‘tire kicker’ to buyer and then service customers. At each time we were consistently treated well. More
Toni is the best car salesperson I have ever used. She treats you like a person not a sale. She is devoted to you as the customer and will keep working until you are satisfied. treats you like a person not a sale. She is devoted to you as the customer and will keep working until you are satisfied. More
Awesome Company I would highly recommend anyone to purchase a vehicle from Larry H Miller. I have purchased many Cars and Trucks from various dealers and have never b I would highly recommend anyone to purchase a vehicle from Larry H Miller. I have purchased many Cars and Trucks from various dealers and have never been treated this nice before. Toni Cornell stayed with me the whole time while I picked out the car that I thought would be best for my wife and I. Toni was quite knowledgable about her choice of vehicles for me to choose from. She seemed to know what I was Looking for and explained any and all the questions I had for her. Very happy with my purchase. More
Service crew did a great job. They were able to change my appointment to an earlier time and gave good advice on needed work done in the future and also tire recommended appointment to an earlier time and gave good advice on needed work done in the future and also tire recommended More
Toni was very personable, knowledgable, and put us right at ease. The test drive with her was very enjoyable. We had a bumpy sales experience, during the price negotiation phase, due to management not being at ease. The test drive with her was very enjoyable. We had a bumpy sales experience, during the price negotiation phase, due to management not being willing to negotiate a reasonable price with us. The manager was rude, kept changing the numbers on us, and was very irritated with my husband who was just trying to get clarification on the confusing numbers that weren’t adding up. We left LHM with the intention of buying a car from a different dealership. Toni was the only reason we came back after we got the call that management was finally willing to negotiate a fair price with us. Toni made sure, once the deal was negotiated, that our LHM experience was a good one moving forward. I was a little anxious when she passed us off to Trevor in finance that he was going to try to pressure us to purchase add ons we didn't want and throw in bogus fees. Trever was super easy to work with, no pressure, and there was nothing on that invoice that wasn’t suppose to be there. Toni spent a lot of time with us explaining all the cool features of our new suv, she paired our phones, and helped us set our seat preferences. I gave Toni a big hug before we left the dealership and was thankful she was able to turn our LHM experience around. More
Excellent job by Jupiter and his service team. They exceeded my expectations! Service was done in a timely, professional manner. I am very happy with the purchase of our CRV and the support I'm getti exceeded my expectations! Service was done in a timely, professional manner. I am very happy with the purchase of our CRV and the support I'm getting from Larry Miller Honda Spokane. More
Toni helped us get out of our run down old car and into a vehicle that was not only newer than anything we'd ever had, but large enough to accommodate everyone in our family. Even with the recent bankruptcy vehicle that was not only newer than anything we'd ever had, but large enough to accommodate everyone in our family. Even with the recent bankruptcy in my credit, she was able to find exactly the car my wife wanted and squeeze it into our budget. We couldn't have asked for a more helpful and honest person to work with. Thank you so much!! More
Professional, thorough and fast . Provided great advice on the prepaid oil change program that was very beneficial to me and my family. Service waiting area is more accommodating than the local Mercedes Be on the prepaid oil change program that was very beneficial to me and my family. Service waiting area is more accommodating than the local Mercedes Benz dealership in Liberty Lakes. More
The oil change & tire rotation was the quickest I have experienced. Richard was on top of it and very helpful. Not only was the service prompt, Richard helped set up the next visits. experienced. Richard was on top of it and very helpful. Not only was the service prompt, Richard helped set up the next visits. More
Toni was supportive throughout the process. She was patient with my questions and respectful of my time. She also took time to get me set up in my new car. patient with my questions and respectful of my time. She also took time to get me set up in my new car. More