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Larry H. Miller Downtown Honda Spokane

Spokane, WA

Overview
Reviews
4.7
757 Reviews
Call Dealership (509) 353-4719
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1208 W. 3rd Ave

Spokane, WA

99201

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Showing 757 reviews

July 30, 2024

Thank you! ! You guys have been amazing to work with, Myron has been very helpful in explaining this to my hubby and making sure my vehicle is in order Thank More

by Christinamiethe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
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July 28, 2024

Quality work great service reasonable priced Can’t go wrong at this dealer I will be back More

by jamielaffey322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man with dreads that met us in parking Lloyd was nice, Myron Krueger, Brad Sams, George Lohr, Tyler Torrero
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July 28, 2024

Really busy morning. Even so, kind, competent courteous service. I'm 77. I appreciated respectful advice given in answer to my questions. More

by ninaleisi@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Lohr
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July 27, 2024

I was greeted promptly, and the work performed was done well. The service writer was very friendly and kept me informed throughout the entire process. More

by sasquatch1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wood
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Jul 27, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Your feedback is incredibly valuable and encouraging to our team! Thank you so much!

July 26, 2024

Every time I come to this dealership I have a bad experience. From buying my car to getting it serviced, it's all terrible. I've never waited less than two hours for basic car care such as an oil cha More

by Angry Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone I've dealt with.
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Jul 27, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for sharing your feedback with us. I am truly sorry to hear about your negative experiences at our dealership. This is not the level of service we aim to provide, and your comments are taken very seriously. We strive to offer efficient and reliable service, and it’s clear that we fell short in your case. Your concerns about wait times and inconsistent communication are particularly troubling, and we are committed to addressing these issues promptly. Could you please provide more details about your visits so we can investigate further? We would like the opportunity to make things right. Please contact me at 1-509-353-4700 Thank you for bringing this to our attention, and we hope to restore your trust in us. - Reve Teupell General Manager

July 26, 2024

Dropped off my CRV for 30,000 service. The team are friendly and professional. My original sales person is great. Felt like I wasn’t at a dealership. No pressure in buying. Referred More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Myron Krueger
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July 26, 2024

Not much negotiating but pleasant to work with. The cleanup before taking was not great. More

by Fretcstr12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Delgado, Ryan Wilson
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July 26, 2024

I had a battery problem and they took my CRV in right away and I was back on the road in a few hours. Very efficient!! More

by thomaspglavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Brad Sams
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Jul 27, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Thank you so much for your feedback ! We appreciate you very much!

July 24, 2024

They were very helpful! I trust their work also! I would highly recommend Larry Miller Honda! More

by jacquehayes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McClure, Myron Krueger, Brad Sams, Brian Dean, George Lohr, Tyler Torrero, Alex Kern
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July 24, 2024

Yes, they will probably try to upsell you in your service , but they aren't pushy and do know their stuff, friendly staff, nice facility. Nice Uber transport drivers too. Thanks. More

by hrseadct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, George Lohr
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