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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
711 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 711 reviews

March 01, 2020

Excellent job by Jupiter and his service team. They exceeded my expectations! Service was done in a timely, professional manner. I am very happy with the purchase of our CRV and the support I'm getti More

by jeff
Recommend Dealer
Yes
Employees Worked With
Howard Berry
Mar 02, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Andrew Cowart, General Manager

February 29, 2020

Toni helped us get out of our run down old car and into a vehicle that was not only newer than anything we'd ever had, but large enough to accommodate everyone in our family. Even with the recent bankruptcy More

by Ray
Recommend Dealer
Yes
Employees Worked With
Christian Kriegel, Toni Cornell
Mar 02, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future!

February 29, 2020

Professional, thorough and fast . Provided great advice on the prepaid oil change program that was very beneficial to me and my family. Service waiting area is more accommodating than the local Mercedes Be More

by fahie1
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Mar 02, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Andrew Cowart, General Manager

February 23, 2020

The oil change & tire rotation was the quickest I have experienced. Richard was on top of it and very helpful. Not only was the service prompt, Richard helped set up the next visits. More

by Don
Recommend Dealer
Yes
Employees Worked With
Richard Munsell
Feb 24, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for the great positive review! Come back again soon if there's anything Don or the team can assist you with. - Andrew Cowart, General Manager

February 16, 2020

Toni was supportive throughout the process. She was patient with my questions and respectful of my time. She also took time to get me set up in my new car. More

by Mmcelroy584
Recommend Dealer
Yes
Employees Worked With
Toni Cornell
Feb 17, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive review! If there is anything else that Toni or our team could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Andrew Cowart, General Manager

February 15, 2020

poor communication I drove 2 hours to meet Harry at 1pm for a new car purchase. He never showed or called. Car was supposed to have roof rails and about 325 miles on More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven (newer salesperson), Andrew Cowart, Harry Cunningham, Trever Baker
Feb 17, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Scott, thank you for your willingness to work with my team despite the miscommunications you experienced. I apologize once again for being hard to reach and will use your feedback to better open up my communication channels. If there’s anything else that myself, Steven, or the team can do for you I hope that you’ll let me know. Thank you for your time. - Andrew Cowart, General Manager, 509-821-7200

February 13, 2020

Dan was an absolute superhero! I had a bankruptcy and was trying to find a vehicle. I messaged Dan hoping he would be able to help me get into an affordable car with my bankruptcy. Dan was on the hunt for th More

by MissShredBundy61
Recommend Dealer
Yes
Employees Worked With
Dan Gorey
Feb 13, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to review our dealership. It was our pleasure to provide an excellent car buying situation. Come visit us again soon in your beautiful new vehicle! - Andrew Cowart, General Manager

February 12, 2020

Daniel Gorey made it a wonderful experience to find my new car. He was so helpful setting my electronics and showing me all the gadgets. More

by freespirit10_1
Recommend Dealer
Yes
Employees Worked With
Trever Baker, Richard Munsell, Dan Gorey
Feb 12, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Andrew Cowart, General Manager

February 12, 2020

Dan Gorey did an amazing job from start to finish. Found the car that I wanted at a great price. Dan went all out to make sure that everything was taken of and that I was satisfied with the vehicle. Thanks More

by biggpapa80
Recommend Dealer
Yes
Employees Worked With
Dan Gorey
Feb 13, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Hello there. While we're happy to hear you've enjoyed your time working with our dealership, we're confused why you only gave us a three-star review. If you have any concerns or questions, please reach out and we can get things sorted out. If the lower review score was a mistake we would certainly appreciate it if you'd raise it up a bit. Thank you for your time. - Andrew Cowart, General Manager, 509-821-7200

Feb 13, 2020 -

biggpapa80 responded

Though it was a pleasure doing business with your dealership. I feel like I have been lied to. I still havent recieved the referral check for sending in my friend to get a vehicle which he got from your dealership as well and it's been almost 9 months. I am also not sure how to get reimbursed for the oil change that I paid for since I am not able to go into your dealership to get my free oil change due to living 6 to 7 hours away.

February 12, 2020

Dan was fantastic to work with and dug hard to find exactly what we needed. Loved having him as our salesman! I recommend him to everyone I know looking for a vehicle! More

by lkverhaag
Recommend Dealer
Yes
Employees Worked With
Dan Gorey
Feb 12, 2020 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Andrew Cowart, General Manager

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