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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
756 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

August 27, 2022

Professional, Respectful, Did not keep us waiting, answered our questions, Kept us informed and great person to talk to and seemed authentic about caring about his customers. More

by JJK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Beckford, Ryan Wilson
Aug 29, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know. - Mark McClure, General Manager

August 20, 2022

We had very good experience when we purchased our Honda CRV. Mike was knowledgeable and very helpful! More

by newjuliafr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Green
Aug 22, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to review us! We are happy to have provided a knowledgeable and professional sales experience. Stop by and see us if you need anything else down the road. - Mark McClure, General Manager

August 20, 2022

I found this dealership to be easy to work with. They gave me a fair price for my trade in and a fair price on the new to me car. The facilities were nice and the staff was great! More

by Allen L Conrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Schulman
Aug 22, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for visiting our dealership. Your review is greatly appreciated. Our team was grateful to have helped you with getting your new vehicle. Come back to see us if you need anything else. - Mark McClure, General Manager

August 18, 2022

1st interaction with newer Service writer bad. Rude we’ll just go see Brad then. Brad Very Helpful. Said no worries I will get you in. More

by Harleyhock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Berry, Brad Sams, Thane Moses, Jay Allen
Aug 18, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Harley, sorry to hear about your first experience, but we are glad that Brad was able to take care of you and your vehicle. If you would like to talk to someone about your first experience, I would be happy to listen to your feedback. Please reach out at your convenience. Thank you for choosing our dealership! - Mark McClure, General Manager

Aug 18, 2022 -

Harleyhock responded

Thank you Mark. No Just some training on Customer Service for 1st Guy

August 15, 2022

I was very appreciative to the sales staff for getting me into a vehicle. Unfortunately that’s where my good opinion ended. Not even a month after buying., I now have to spend over a grand to get the vehicle More

by liamflynn1986
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Beckford, Lane Nissen, Ryan Wilson
Aug 16, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Hello Liam, thank you for taking our phone call earlier today. We are looking forward to having your vehicle back in the shop to get to the bottom of the issue with the AC. In the meantime, let us know if there is anything else we can do for you. - Mark McClure, General Manager, 509-821-7200

August 12, 2022

Howard Barry did an amazing job. I have purchased 4 cars with his help! Once again he exceeded expectations. He is conscientious and tries very hard to work within the time constrain More

by stevebrown7262
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Berry, Ryan Wilson
Aug 12, 2022 -

stevebrown7262 responded

Great Job, LMH!!

August 11, 2022

Pleasure to deal with the people at Larry H. Miller Honda, will be taking my car back to them for future maintenance appointments More

by donlomwazzu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Torrero
Aug 12, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Mark McClure, General Manager

July 14, 2022

Alternator went out in the middle of a long road trip. Called multiple mechanic shops and the other Honda dealer in town and was told it would be days before they would even look at the car. Micah was sup More

by Sandau7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah
Jul 15, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for that wonderful review! It was our pleasure to make sure that your vehicle got the repairs it needed. Come back again soon if there's anything we can assist you with. - Mark McClure, General Manager

July 07, 2022

Myron was extremely helpful and respectful of my needs. He treated me promptly and had my car done earlier than he had stated. Have always been happy with the service and kindness of LHM Downtown Honda More

by DKR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
Jul 07, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to review us! I will make sure Myron gets the recognition he deserves. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with. - Mark McClure, General Manager

July 01, 2022

Beautiful and comfortable waiting area and very clean. The service people are awesome. The only place I would take my honda More

by sjmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
Jul 01, 2022 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to reach out to us! It was our pleasure to provide you with a comfortable waiting room while we serviced your Honda. Come back again soon if there's anything we can assist you with. - Mark McClure, General Manager

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