Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Larry H. Miller Downtown Honda Spokane

Spokane, WA

Overview
Reviews
4.7
756 Reviews
Call Dealership (509) 353-4719
View Awards

1208 W. 3rd Ave

Spokane, WA

99201

Directions

By Type

Showing 756 reviews

December 29, 2023

Excellent Service Department that maintained and serviced my 2018 Honda for the last 3 years. More

by Ted R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood, Myron Krueger
Report | Print
December 29, 2023

Good job all around. Courteous and efficient. I don’t like having to wait sitting around the showroom for an hour and a half for a lube oil and filter. But I understand t More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Barlow 5 stars
Report | Print
December 28, 2023

I appreciate the care and attitude of Larry H Miller. From standard maintenance through complex repairs, they provide good Val for the cost. More

by TJH
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
December 23, 2023

I made an appointment for service for my car month ago when I come in today morning and drop off my car go back to my home someone from the Honda Service called me and said we will adjust because the part More

by Jamal Alnajati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Larson
Report | Print
Dec 29, 2023 -

Larry H. Miller Downtown Honda Spokane responded

Jamal, it's disheartening to hear that your service appointment did not go as planned. I assure you that your experience is not reflective of our standards, and I'm eager to address your concerns. If we have not already made contact, please do reach out to me directly. I am committed to turning your experience around and ensuring your peace of mind with our services. - George Lohr, Service Manager, 509-821-7253

December 23, 2023

It was a very pleasant experience from the moment we walked in the door. Five stars More

by justadrmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dean
Report | Print
December 21, 2023

Positive group, comfortable and was completed in half the time that I expected. The vehicle was performing better when I left. They didn't try to gouge me with unnecessary repairs at the time. They gave More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Report | Print
December 20, 2023

The service team were acting like like their usual selves, stellar. Brad never disappoints. a More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger, Brad Sams
Report | Print
December 20, 2023

is very nice there people just fantastic , make everything so fast n perfect for me n my wife thks More

by luis2222g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Larson
Report | Print
December 19, 2023

Been going to LHM for a number of years. They do wonderful work a d let's me know everything that's going on with my car. Very happy customer. More

by joandbob1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Report | Print
September 21, 2023

I scheduled an appointment for a recall. I decided to wait for the hour to hour and a half that it said it would take to complete the recall when I scheduled the appointment. When I chec More

by kdfelge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Sep 23, 2023 -

Larry H. Miller Downtown Honda Spokane responded

Hello, Kurt. Thank you for reaching out. It is unfortunate to hear that your experience was not as efficient as we generally strive to be every day. We try to create a service experience that is both streamlined and professional. I would very much appreciate hearing more about your service experience. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Mark McClure, General Manager, 509-821-7200

1
...
25
26
27
...
76