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Larry H. Miller Downtown Honda Spokane

Spokane, WA

Overview
Reviews
4.7
756 Reviews
Call Dealership (509) 353-4719
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1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

January 21, 2024

Courteous, friendly and excellent service as always. Very much enjoyed the atmosphere and beverages provided. More

by lalynch66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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January 20, 2024

I'm very unhappy. The plastic box behind the rear view mirror is flopping loose and he said it needs a new windshield, and it doesn't even have any cracks. Just my luc More

by racarlson46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer Larson
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Jan 26, 2024 -

Larry H. Miller Downtown Honda Spokane responded

I understand your frustration regarding the issue with your 2020 Ridgeline. It's disappointing to hear that your expectations were not met, especially concerning the condition of your vehicle. We aim to provide reliable vehicles and it seems we missed the mark here. Your feedback is valuable in helping us improve. If we haven't spoken about this personally yet, I encourage you to contact me directly so we can discuss a satisfactory resolution. - Mark McClure, General Manager, (509) 821-7200

Jan 26, 2024 -

racarlson46 responded

I'm now pretty happy. Jennifer and crew stepped up and did a great job of taking care of my windshield problem quickly. My one star rating was not necessarily for Larry H. Miller Honda dealership, but more for Honda, for designing such lame, weak system. The windshield repair guy said that, that Honda camera windshield system is very fragile and it doesn't take much to go wrong and the whole windshield, even with no cracks would have to be replaced. I've got my fingers crossed. I change my rating to 5 stars for Larry H. Miller Honda.

January 20, 2024

We went in there on a Friday and talk to Brad (downtown Spokane) and got us in Saturday the next morning and was done in record time. More

by Judydomini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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January 20, 2024

Efficient, fast, timely, respectful, and overall great experience. Handled my issue and problems within one day of request! More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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January 19, 2024

I’ve always had excellent service at Larry Miller Honda. The folks in the service department are always helpful and friendly. More

by Schnitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
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January 17, 2024

👍 great to work with ! !! It went well would deal with again smooth transition good people to work with More

by davidtrogers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Schulman
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January 17, 2024

This is the second car I have bought from this dealership having a great experience both times. All of the people are VERY helpful and friendly. Thank you so very much! Mike Green is wonderful! More

by Pattibob56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green, Ryan Wilson
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January 16, 2024

Love the oil change packages, very reasonable! Service is excellent! I was in and out so quick. Friendly professional customer service More

by Rpearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wood
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January 16, 2024

Since we bought our 1999 Honda, you know how many years ago that was we have always been treated with the greatest kindness, consideration and helpfulness at both the valley, Honda and downtown where we ha More

by Niki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Rich Gold
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January 15, 2024

Excellent Service and professionalism! Comfortable waiting room with coffee and Television. Would recommend to others. More

by kennycrowhealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
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