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Larry H. Miller Downtown Honda Spokane

Spokane, WA

Overview
Reviews
4.7
757 Reviews
Call Dealership (509) 353-4719
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1208 W. 3rd Ave

Spokane, WA

99201

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Showing 757 reviews

April 05, 2024

Got an inaccurate interpretation of measurements along with recommendations that were in opposition to recommendations from a former dealership. Got the feeling they were drumming up business for themselv More

by searingsk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, not sure about last name.
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Apr 27, 2024 -

Larry H. Miller Downtown Honda Spokane responded

It's concerning to hear that our service advice did not align with your expectations, and I apologize for any confusion caused. Our team aims to provide accurate and honest service recommendations, and I'd like to personally ensure that's what you receive. Please reach out to discuss this further. Mark McClure, General Manager, (509) 821-7200

Apr 27, 2024 -

searingsk responded

Thank you for your response. I had my tires checked a second and third time and each assessment was consistently different from yours. I walked into your establishment thinking it would cost me less than $100 and walked out owing $800, of which may or may not have been needed…my fault. .

April 04, 2024

Very nice and helpful people working there. I have found them to provide quality and efficient services. More

by sherryferreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams, Randy Beckford
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April 04, 2024

They did everything in a professional manner and in a timely manner. Let me know what was going on during work being done. More

by Psssport 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
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April 04, 2024

The work done on our Ridgeline was professional, as was the communication from the staff. More

by francis.luerssen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gold
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April 04, 2024

Oil change and inspection 1 hour in and out . Let me know of future service needed on car More

by Mariners324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
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April 03, 2024

The dealership is great. I am now questioning though my trust a little. The attention to detail for my service visit is a little questionable. I will continue to bring my veh More

by Rpelkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
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Apr 04, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Your kind words are valued. Our team works tirelessly to make sure each customer has a positive and memorable experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you again soon.

April 01, 2024

I’m impressed by the work these folks do; thorough, professional, reliable. And quite friendly, to boot! More

by efffbeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
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March 31, 2024

This service advisor was one of the best I have ever worked with. My car was done early & drives great. I will request him next time More

by ljodoty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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March 31, 2024

The service team are always on top of their communications with me so there are never any surprises when you get your car back. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams, George Lohr
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March 30, 2024

Excelente service. Focused on client. Gave accurate and valuable info about the service and about the Inspección resulrs More

by kwprado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger, Tyler Torrero
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