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Larry H. Miller Downtown Honda Spokane

Spokane, WA

Overview
Reviews
4.7
756 Reviews
Call Dealership (509) 353-4719
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1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

April 12, 2024

Timely, courteous, helpful, no problems. Would return for more service needs.😉 And they have good coffee choices😊 More

by Alrighty mighty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger, Brad Sams, Brian Dean
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April 12, 2024

Comfortable waiting area. Took a little longer than I had hoped I will continue to use your services More

by howardjones671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Young
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April 11, 2024

This dealership had a friendly environment and great customer service I enjoyed buying a car from here. More

by shyanne.marchand1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess
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April 11, 2024

Always outstanding customer service with prompt service of my vehicle. The service technicians and manager are second to none. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Barlow - Service, Brian Dean
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April 10, 2024

The car salesman was excellent. However, I did not appreciate the pressure applied by the finance person to spend money on extras such as service contracts, coatings, etc. More

by rgretebeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Beckford
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April 10, 2024

Great fast friendly service, thanks to Brad Sams and team. They helped me make decisions too More

by Jlind118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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April 07, 2024

The technician was very polite, friendly, and explained what was being done without rushing. He answered my questions as well. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
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April 05, 2024

Quick, courteous, and close to work. They know my car and fix it the right way the first time. More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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April 05, 2024

Got an inaccurate interpretation of measurements along with recommendations that were in opposition to recommendations from a former dealership. Got the feeling they were drumming up business for themselv More

by searingsk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, not sure about last name.
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Apr 27, 2024 -

Larry H. Miller Downtown Honda Spokane responded

It's concerning to hear that our service advice did not align with your expectations, and I apologize for any confusion caused. Our team aims to provide accurate and honest service recommendations, and I'd like to personally ensure that's what you receive. Please reach out to discuss this further. Mark McClure, General Manager, (509) 821-7200

Apr 27, 2024 -

searingsk responded

Thank you for your response. I had my tires checked a second and third time and each assessment was consistently different from yours. I walked into your establishment thinking it would cost me less than $100 and walked out owing $800, of which may or may not have been needed…my fault. .

April 05, 2024

The best place you can serve your Honda. Fast,convenient,professional,friendly service. I would highly recommend it. More

by pstepchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
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