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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,152 Reviews

1,152 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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January 11, 2017

Quick and friendly I had the oil changed in my dodge caravan. I got in and got out with friendly service. My overall experience was very satisfying. Thank you. More

by Gayannj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Jan 12, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for taking the time to leave this review! -Ed Motzkin, General Manager

January 10, 2017

What happened to service Oil change express service Service advisor said it would take one hour after watching my truck sit for 1hour and 45 min without moving and no contac More

by Robert76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aaton batker
Mar 03, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am so very sorry to hear you feel this way, Robert76. Please, if there's anything AT ALL I can do to help remedy your situation, I'd love it if you'd reach out to me directly at (520)589-2985 so we can go over your specific experience to see if I, as the General Manager of this well established Tucson Dodge and Ram Truck dealership, can help you feel better about your service appointment and earn back your business. Thank you so much for leaving this one-star review, and again, I am so incredibly sorry for all the frustration that we have caused you. - Ed Motzkin, General Manager

January 06, 2017

Positive Service was performed efficiently and effectively. Knowledgeable service rep. Final charges were basically the same as quoted at the check in estimate More

by rrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fisher
Jan 06, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for taking the time to leave this review! -Ed Motzkin, General Manager

January 04, 2017

Excellent customer service Could not be happier with the customer service I received while having my Jeep serviced. They did everything they said they would do and all service p More

by TGurnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne Jacobs
Jan 05, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for leaving this 5-Star review! -Ed Motzkin, General Manager

January 03, 2017

Lis Beatty Service Dept Lisa has always has my interest, she is outstanding. If it wasn't for her I would be going some where else for service. Enough with a minimum word More

by Paul-WTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Jan 04, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for leaving this review! -Ed Motzkin, General Manager

December 29, 2016

Excellent Service Experience I had another excellent service experience...thanks to Lisa Beatty. She helped me with recommended repairs, future maintenance needs, and getting my More

by umpnwilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Dec 30, 2016 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for the great feedback! Let us know if you need anything else at all! -Ed Motzkin, General Manager

December 21, 2016

Charles is an excellent customer service rep. Charles Fisher is an excellent customer service rep. He has really taken care of all of the service needs in a very friendly and efficient manner. More

by 12341234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fisher
Dec 30, 2016 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for leaving this review! -Ed Motzkin, General Manager

December 12, 2016

Warranty visit Proactive fix to new truck issue. Performed a four wheel road force tire balance to correct highway speed vibration issue. Work was performed under wa More

by Ram driver
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Dec 13, 2016 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for taking the time to leave this review! -Ed Motzkin, General Manager

December 10, 2016

Service, buzzing in back and underneath truck Servicing and buzzing underneath and rear of truck. Lisa checked me in, and made sure the servicing was accomplished and that the buzzing sound was i More

by Oldfisherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Dec 12, 2016 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for taking the time to leave this review! -Ed Motzkin, General Manager

December 02, 2016

As usual, Lisa took great care of our Trucks needs. Lisa Beatty is an asset to Larry H Miller. She always takes excellent care of our service needs and warranty work. She keeps us informed of charges More

by philbas86120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carey has also been a great help with service issues., Lisa Beatty
Dec 02, 2016 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for leaving this review! Let us know if there's anything else we can do for you! - Ed Motzkin, General Manager

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