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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,152 Reviews

1,152 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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April 17, 2017

Service for 2012 Ram Truck Always a pleasure having Lisa taking care of my vehicle needs. She is very knowledge able in what she does. I always ask for her help.. More

by Ruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Sep 28, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Ruben, thank you for trusting us to continually work on your vehicle. I am glad that Lisa always does a great job. Let me know if you need anything. -- Rich Smith, General Manager

April 12, 2017

Attentive service Working with Lisa Beatty is great. She is personable, attentive to detail and considerate. Hate the time length I had to wait for completion. Thanks. More

by equusartgina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Sep 28, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am glad to hear that you had a great car buying experience with Lisa. I am glad that she assisted you with servicing your car. Have a great day! -- Rich Smith, General Manager

April 09, 2017

No hassles and service performed quickly I had bought my 2017 Dodge Journey at Earnhardt's in Gilbert., Bringing it home, I noticed a vibration and extremely poor quality of the back up camer More

by William Visotski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Fisher
Apr 11, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Wiliam, thank you for taking the time to share your experience with us. We understand how frustrating it can be to be put in a situation where it seems like you can't find any solutions. It is our number one priority to provide the best customer service and we are glad to hear that Charles was able to and listen to your problems and replace that camera for you. Again, we thank you for sharing your experience and if there's anything else we can do for you please let us know. -Best, Richard Smith, General Manager

March 30, 2017

Service dept busy but excellent I take my vehicle for regular oil changes, and while the service department always appears to be running at 110% capacity, the employees are always fr More

by Lgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Warren
Mar 31, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

We appreciate your loyalty in always coming in for your regular oil changes!. We strive to run the best service department and sometimes we are busy, but no matter what we will always be friendly and out the customer first. Please let us know if you need anything else. -- Richard Smith, General Manager

March 23, 2017

Easy and pleasant experience I like the friendliness, professionalism and ease of having my truck serviced. Would like it to take less time, but it's not usually difficult for me More

by Dually Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cowherd
Mar 27, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

We work very hard to make our service department a friendly place to do business. Thank you for letting us know that you were happy when you had your truck serviced. -Richard Smith, General Manager

March 16, 2017

Great customer service Lisa was attentive and listed to my concerns, every item was dealt with to my satisfaction and kept updated through out the process so I knew what was More

by NP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Mar 16, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Glad the process went so well! Don't hesitate to let us know if you need anything else. -Ed Motzkin, General Manager

March 16, 2017

Water pump failure and damaged tire Had to tow my 3500 dually into the dealership due to damaged tire and leaking fluid. Brian gat a new tire, replaced water pump and oil change in 24 h More

by jpro46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cowherd
Mar 16, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Good to see you come in again! Glad we could help you with the tire, pump and oil. Let us know if you need anything else! -Ed Motzkin, General Manager

March 15, 2017

Super fast oil change and car wash!! Needed an oil change, was overdue quite a bit, so pulled in to the Express Lane about 4PM. Met with the Service Rep, told him what I needed, he asked More

by tverrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Vanstander
Mar 16, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Glad we could get you through so quickly! Let us know if we can help you with anything else. -Ed Motzkin, General Manager

March 14, 2017

Maintance on 2012 Ram Dropped off my truck for service of the oil, transfer and transmission fluid change and they called when ready.Carlos was very helpful. Thank You. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 14, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks, Rick. Glad things went as planned! -Ed Motzkin, General Manager

March 13, 2017

In & Out Got my appointment when I wanted and got the job done when they said. Everyone I dealt with was helpful and friendly even though they weren't my serv More

by dhpjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 13, 2017 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for leaving this 5-Star review! -Ed Motzkin, General Manager

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