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Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,154 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,154 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
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December 12, 2017
Great Service Lisa Beatty was wonderful at the service desk . Always a pleasure dealing with her. Makes service st this dealership a great experience. I would recom Lisa Beatty was wonderful at the service desk . Always a pleasure dealing with her. Makes service st this dealership a great experience. I would recommend service here to friends . More
by Chwdolphins
Employees Worked With
Lisa Beatty
December 12, 2017
Great Customer Service I purchased a Ram from this dealership in 2013 and they have always been the one I have used to service the vehicle. In August I traded for a 2017 Lar I purchased a Ram from this dealership in 2013 and they have always been the one I have used to service the vehicle. In August I traded for a 2017 Laramie Longhorn. Lisa Beatty has been and will continue to be my service rep. She does a great job and goes overboard to accommodate my time and scheduling needs !! More
by Hooked on Rams
Employees Worked With
Lisa Beatty
December 01, 2017
Waiting time was well over the estimated time to service the The service advisor estimated that it would take about 1 1/2 hours to complete the work that I requested. It actually took about 2 1/2 hours. I had to The service advisor estimated that it would take about 1 1/2 hours to complete the work that I requested. It actually took about 2 1/2 hours. I had to go out to the counter to find out why it was taking longer than expected. More
by James E. Feldmayer, Jr.
Employees Worked With
Mark?
November 15, 2017
Great customer service. Everything was done quickly and in a I didn't have an appointment and even though they were booked up they were still able to get me in and service my truck. They were friendly, helpful, I didn't have an appointment and even though they were booked up they were still able to get me in and service my truck. They were friendly, helpful, and the service was fast and professional. I came in for an ail change and they were even able to replace my badly cracked windshield the same morning. Great!!!! More
by Michael
Employees Worked With
Dabiel Dallman
November 07, 2017
Waiting in lobby was great. Everything was done quickly as Zach promised. I thank-you for your great service. Waiting in lobby was great had coffee to drink and t.v. to watc Everything was done quickly as Zach promised. I thank-you for your great service. Waiting in lobby was great had coffee to drink and t.v. to watch. More
by nando33
Employees Worked With
Shaun Graham
November 06, 2017
problem not solved I brought my truck in to have the "no break light" error fixed as my break light is not out and wanted to discuss my tires that have chunks falling of I brought my truck in to have the "no break light" error fixed as my break light is not out and wanted to discuss my tires that have chunks falling off. The error is still present and sadly after spending $48,000.00 on a truck with crap tires which according to firestone are a ZERO mileage rating. I now have to replace ALL 4 TIRES before even owning the truck of 2 years!! Highly disappointed!!! Not to mention they did a HORRID was job on the truck. I've been a faithful Dodge/Ram customer for almost 20 years and may have to rethink my next new vehicle due to shortcuts!! More
by W Reed
Employees Worked With
Eric McGraw, Todd in Service department
November 03, 2017
Completely Dissatisfied My new (2 year old) only 22,295 miles on it, Dodge Van has major engine issue. Being told it will take 5 months to get part and fixed. Dodge has giv My new (2 year old) only 22,295 miles on it, Dodge Van has major engine issue. Being told it will take 5 months to get part and fixed. Dodge has given me issues regarding rental cars, etc. It took almost an entire week to diagnose car because service department was "short staffed" with level 3 technicians. This is absolutely ridiculous. Buying a brand new vehicle is a huge expense and having major engine issues is not acceptable...that's why people but NEW. I will NEVER purchase another vehicle from your location and I will NOT recommend you to friends or family. I am actually considering taking my vehicle to another place to have them fix it because I have no trust in your staff or facility. They are quick to tell you want you want to hear but not willing to put it in writing....BAD business and shows they do not uphold their end of agreements. More
by vanmom
Employees Worked With
Service Department Employees: Zach and Eric McGraw
November 02, 2017
Recall Sevice at Larry H Miller Dodge Both staff and the Larry H Miller Dealership have always provided trusted, prompt friendly service. I have a great deal of admiration for the quality Both staff and the Larry H Miller Dealership have always provided trusted, prompt friendly service. I have a great deal of admiration for the quality of personnel and service encountered at LHM Dodge. More
by Cycle611
Employees Worked With
Todd Lowe
October 18, 2017
Stolen Items Items stolen from the vehicle included sunglasses, flashlight and a firearm. Stolen block heater from the vehicle. No effort to satisfy the custom Items stolen from the vehicle included sunglasses, flashlight and a firearm. Stolen block heater from the vehicle. No effort to satisfy the customer. Continuous attempts such as this one to regain business which indicates that no record exists of the issue. More
by ask123
Employees Worked With
N/A
October 13, 2017
Professional handling of my vehicle! I was very pleased with the service department at Larry Miller. Zach took care of me and was excellent! He told me he would call me back and give me I was very pleased with the service department at Larry Miller. Zach took care of me and was excellent! He told me he would call me back and give me any update on my Jeep Wrangler and he responded and explained the work that needed to be done. He again told me when he felt my vehicle would be ready and it was right on the mark and he called me to tell me it was ready. He went over what had to be done and made me feel very good knowing it was fixed and ready to hit the road. He also told me to call him if I have any questions or if anything else went wrong. He was very professional but yet caring and not in a hurry to get rid of me. I will definitely return here for any work I need done and I will purchase my next Jeep from Larry Miller. More
by Jeep Buddy
Employees Worked With
Zachary Bartfai
