Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,157 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Oil change Needed an oil change. Prices were great and customer service was excellent,Lisa made sure to update me frequently on what was going on and the timing Needed an oil change. Prices were great and customer service was excellent,Lisa made sure to update me frequently on what was going on and the timing of my visit was very quick. More
Good Service Appointment was as scheduled and work was done on time. Very happy with the service advisor. Would recommend this dealership for service. Don’t know a Appointment was as scheduled and work was done on time. Very happy with the service advisor. Would recommend this dealership for service. Don’t know about sales. More
Happy Went in to get car serviced.Mike and the service department did an excellent job again Thanks for doing a great job and timely manner Went in to get car serviced.Mike and the service department did an excellent job again Thanks for doing a great job and timely manner More
Very upset I went in for and oil change and a recall defect om the cruise control and door panels. My car HAD leather seats and doors from a very expensive upgra I went in for and oil change and a recall defect om the cruise control and door panels. My car HAD leather seats and doors from a very expensive upgrade I paid for when I bought the car. Juan the service mechanic who helped me was very polite and nice (no issues with him). I left my car there overnight and when i picked it up, my car no longer had leather doors. I was shocked and was told they didnt do leather when fixing recalls. When i dropped off my car i was GUARANTEED my car would be given to me the same way & that the request would be put in for leather. This was one thing i made sure to ask multiple people. The explanation i got when picking up the car was that they got the request but they couldnt do it that way. So why did no one think about communicating with me about a decision taken without my consent. Even after talking with the service manager his response was that he couldnt do anything about it. I paid a lot of money for them to return my car without leather. The car should have been returned the SAME WAY it was dropped off especially since NO ONE communicated with me. More
Totally professional and knowledgeable Made my appointment on line. Totally hassle free. Met with Lisa, my maintenance rep, they had to take care of several recalls and an oil change. The w Made my appointment on line. Totally hassle free. Met with Lisa, my maintenance rep, they had to take care of several recalls and an oil change. The work was done in a timely manner, and explained to me when I went and picked up the vehicle the next day. The staff was very friendly knowledgeable. I would recommend this dealership to anyone else who had a dodge or Ram vehicle needing maintenance. More
Kellie was super friendly. As I was sitting in the lobby waiting for my vehicle to get serviced, Kellie came out a few times to let her clients know how much longer it would be. As I was sitting in the lobby waiting for my vehicle to get serviced, Kellie came out a few times to let her clients know how much longer it would be. She also was going to the convenient store and offered if anyone needed anything she would be more than happy to pick it up for them. Very thoughtful of others. More
Effeciensy I was very impressed by the fast and great customer service I was provided by the agent that assisted me Lisa B. I will definitely bring my Jeep here I was very impressed by the fast and great customer service I was provided by the agent that assisted me Lisa B. I will definitely bring my Jeep here for repairs or service More
Vehicle Service Todd Lowe was extremely helpful and courteous. Truck was done in a day and the email/ text correspondence was extremely useful. Thank you very much. Todd Lowe was extremely helpful and courteous. Truck was done in a day and the email/ text correspondence was extremely useful. Thank you very much. More
Truck repair Service rep Jaun was very helpful and my truck was fixed on time also the service people that meat me when I pulled in we’re courteous and grip full Service rep Jaun was very helpful and my truck was fixed on time also the service people that meat me when I pulled in we’re courteous and grip full More
Excellent It was so easy and quick, great experience! Kellie was very helpful and made it so easy.The experience was outstanding and went beyond expectation. It was so easy and quick, great experience! Kellie was very helpful and made it so easy.The experience was outstanding and went beyond expectation. More