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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,154 Reviews

1,154 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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January 01, 2019

Service Lisa is the best! Always on time, efficient and courteous! Goes out of her way to accommodate you. I always look forward to seeing her. More

by Dodge service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Jan 03, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I will make sure to pass this along to Lisa. She will be extremely excited to read that you enjoyed her help on your last visit. We wish you many memorable miles in your well-serviced vehicle. - Stacy Barnett, General Manager

December 29, 2018

Customer friendly service Quick and easy As soon I arrive Daniel step in and take care of my needs Explain service and review all manufacturing recommendations Very knowl More

by Robert K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

It's awesome to hear from you, Robert! Thank you for taking the time to share your experience with Daniel and the rest of our service team. We hope to continue serving you in the future. Happy new year! - Stacy Barnett, General Manager

December 24, 2018

Follow up service review As expected they did nothing to rectify the poor experiences from the past. This time the manger decided to not make good on his word. All talk and no More

by Bittenfatten
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ivan Salazar
Dec 27, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am disappointed to read of your recent visit to our dealership. We want all our customers to come through our doors to feel welcomed and cared for in a timely manner. Letting us know about your concerns helps us fix the problems internally. Now that this has been brought to my attention, I would love to get in contact to help better experience. If you wouldn’t mind giving me a call, I would love to fix this experience. -Stacy Barnett, General Manager, (520) 589-2985.

More
December 14, 2018

Great Professional People Thaddeus is GREAT! Todd and Daniel in the service dept. are fantastic! They made a bad situation turn out good when I had my Ram Truck serviced o More

by Larbear2841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thad Salazar, Todd Lowe
Dec 19, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

It is wonderful to hear that our team looked after you so well when you brought your RAM truck in to see us. Thank you for sharing about your fantastic experience. We will look forward to an opportunity to be of service to you again in the future. - Stacy Barnett, General Manager

December 13, 2018

RAM service You were very customer oriented and courteous, appreciate the extra time you took to troubleshoot my issues and recommendations you made for further More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Durazo
Dec 13, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for entrusting us to care for your vehicle, Mark! We do our best to go above and beyond the call of duty for our awesome customers. Please let us know if there's anything else we can do for you moving forward. - Stacy Barnett, General Manager

December 13, 2018

Only delivered after I asked to speak to a manager. They wasted 3 hours of my time for something that ended up taking 15 minutes. They only took care of me after I asked to speak to the Service Manager. More

by Bittenfatten
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle, Todd Lowe, Ivan Salazar
Dec 17, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am so sorry to read this review about our dealership recently. We want all our customers to walk through our dealership doors and feel cared for and welcomed. Now that this was brought my attention, I would like to get in contact to help resolve this issue. At early earliest convivence please reach out to me. - Stacy Barnett, General Manager, 520-589-2985.

More
December 08, 2018

What you always hope for David Lehman, a sales manager, is the kind of employee you always want to talk to, but don't always get the chance. I was lucky. He combines profess More

by ramfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lehman
Dec 08, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your kind words! I look forward to working with you again in the future. David Lehman General Sales Manager

December 04, 2018

Very busy but very efficient I came in for an oil change on a Saturday around 12 pm with no appointment. I knew it was going to be a long wait from how busy the service area was. More

by Robdodge123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you, for leaving us a review of our amazing Service Department. We know on Saturdays it is slammed but that's great news your car was able to get in and out in a timely manner. Stop by our dealership if you ever need any help. - Stacy Barnett, General Manager

December 01, 2018

Awful customer service Terrible service start to finish, from the purchase to the service of the vehicle. Sleazy sales people, crooked finance department, untrustworthy serv More

by AM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Corbaley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Clayborne, Lisa Beatty, Cheyenne Jacobs, Ivan Salazar, Kellie Sinkinson
Dec 04, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am so sorry to hear about your recent visit to our dealership. We want everyone who comes through our doors to feel welcomed and cared for. I would like to speak with you to help correct this situation and hopefully come to a solution together. I look forward to speaking with you. - Stacy Barnett, General Manager, (520) 589-2985

More
November 28, 2018

Best in Town I live nortwest and drive across town to havd my Ram serviced over the dealer in my area. The service manager Brandon has proved to me LHM is committe More

by DonTFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebel Lanning, Brandon Sauber, Cheyenne Jacobs, Kellie Sinkinson
Nov 30, 2018 -

Larry H. Miller Dodge Ram Fiat Tucson responded

It's great to hear from you! We have the best employees because we are helping such wonderful customers. If we can be of any more assistance make sure to come back and visit at any time. - Stacy Barnett, General Manager

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