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Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,155 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,155 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
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September 12, 2024
Got the oil changed, tire rotation and regular checkup on my 2024 Ram1500. Very pleased . my 2024 Ram1500. Very pleased . More
by dugbetts
Employees Worked With
September 12, 2024
Bought vehicle in fall 2023. Bought vehicle and warranty from dealership. Fast-forward to 9/11/24. Scheduled appointment for 0930. Arrived 5 min early. Fretted took my informatio Bought vehicle and warranty from dealership. Fast-forward to 9/11/24. Scheduled appointment for 0930. Arrived 5 min early. Fretted took my information and went inside to tell the advisor I had arrived. Twenty minutes later after waiting in the heat I go inside to find my advisor just chatting away. I explained I had been waiting. He did apologize. After a 3 hour wait with no updates I reach out to advisor to let him know if parts needed to be ordered I would bring the vehicle back. I was told they would have a diagnosis around 2 in the afternoon. Time went by and 2:30 rolled around…I check the tracking app and vehicle still in checked in.Last than 5 minutes later everything is checked but I still do not hear from advisor. I walk out side and see the vehicle sitting in the parking lot. I go back inside and wait about 10 minutes for advisor. He proceeds to tell me it has to go to a Hyundai dealership because they can’t do it there. Keep in mind I bought vehicle and warranty through the dealership that is now saying they can’t fix it. I can understanding seeking a vehicle that you may not be able to work on but why offer a warranty if you are unable to fix the problems. Now I have to take it to a certified Hyundai dealer. I ask about warrant and they state they only pay a certain rate for labor and I would need to pay the difference. This is insane and unethical. First you upsell a customer to buy an warranty then your business can’t even fix the vehicle they sold the warranty for. Disappointment! More
by rcashii
Employees Worked With
September 10, 2024
Good service with a professional attitude. Both sales and service personnel are very helpful and caring. Both sales and service personnel are very helpful and caring. More
by Mbnsn922
Employees Worked With
September 10, 2024
This was my first time here, and it was fantastic! Despite it was pretty busy in there, David take care of my car checking every single detail until all was completely done. Letting me know all the pr Despite it was pretty busy in there, David take care of my car checking every single detail until all was completely done. Letting me know all the problems and how to fixed it, starting with the replacement of my battery and scheduling another visit to take care of some tech issues. I will totally be back, everyone in there was so friendly! Specially David so helpful, informative and professional:) More
by Jazmin Morfin
Employees Worked With
David Osvaldo Bar
September 10, 2024
Prompt atention to customer concerns,waiting area environment is excellent with beverage and snack availabiliy.Periodic updates on stage of repair and maintenance.The outside car wash is welcome plus environment is excellent with beverage and snack availabiliy.Periodic updates on stage of repair and maintenance.The outside car wash is welcome plus and the courtesy and professionalism reflects their high morale. I AM COMPLETELY SATISFIED EACH AND EVERY VISIT! More
by acuna_3
September 10, 2024
I want to thank Santos valles in the service department for the excellent customer services he provided to me this past month. Took my Hornet in because the screen was as not turning on. They went ahead an for the excellent customer services he provided to me this past month. Took my Hornet in because the screen was as not turning on. They went ahead and ordered a new screen for me. Unfortunately the battery was acting up and they also replaced that for me. Santos not only kept me updated on the situation at all times but was also very considerate of my times and rides. Thank you all for your excellent work. More
by Melissa Barron
Employees Worked With
September 07, 2024
The work and honesty was greatly appreciated. Thank you Jesse McRenolds for your attention to my Ram along with the technician who went through details in explaining the problems. LARRY Miller ha Thank you Jesse McRenolds for your attention to my Ram along with the technician who went through details in explaining the problems. LARRY Miller has 2 fine team members in you. I will return again if I have future issues and I am in Tucson. More
by Mike
Employees Worked With
Jesse McReynolds
