Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,155 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Poor service The deal I bought was supposed to over oil change, all fliuds filled , and car washed. I sat there for three hrs. Had an appointment and still sat the The deal I bought was supposed to over oil change, all fliuds filled , and car washed. I sat there for three hrs. Had an appointment and still sat there. Nothing was done they didn't even check the fluids or wash the truck. Then when they were done with the oil change they didn't tell me for 45 min that it was done More
Kellie is awesome Lillie is awesome always takes care of my wife when she takes our charger in!!!! Thanks Kelli’s for awesome service!!!! She always check on my wife an Lillie is awesome always takes care of my wife when she takes our charger in!!!! Thanks Kelli’s for awesome service!!!! She always check on my wife and makes sure she don’t need anything and just takes care of our vehicle!!! More
Had bad experience with certain person in service department Kellie is nice and helpful, she is the best that I have dealt with. The worst is Lisa Beatty. I hate to say that but even though she was helpful at fi Kellie is nice and helpful, she is the best that I have dealt with. The worst is Lisa Beatty. I hate to say that but even though she was helpful at first when I turned my 2015 Dodge Journey in on a Wednesday with a Transmission issue it went bad. She got me a ride home telling me she would call me the next day. The next day passed and the only contact I had was a text saying if I needed information to text. I tried that with no no response. I attempted to call her for the next two days, left messages, another service worker left a note on her desk and no matter what I did could not get any info on what was happening with my vehicle. I asked for manager and couldn't get one. I asked the service girl that answered the phone to see if she could somehow find out when my car would be ready-and I'm in no particular hurry to get my car fixed but needed to know about when it would be fixed because I didn't want to leave town and be called that it was fixed. I tried at lease ten calls, left messages, had noted put on her desk, and nothing, not even a text. The funny thing is that I was thinking about trading my Journey in for a Ram 1500 crew cab with Eddie Amarillas but now have second thoughts and may go to another dealership. Note, Kellie Sinkinson is great ! More
Service Lisa the service representative was quick, friendly and showed great concern for getting me in and out in a timely manner. I am looking forward to Lisa the service representative was quick, friendly and showed great concern for getting me in and out in a timely manner. I am looking forward to coming back and working with Lisa again. She made my overall experience very pleasant. More
Kellie is Awesome Needed a new tire and was told that it would happen Monday. Not too bad since it was Friday. Kellie was able to have my vehicle back to me the very n Needed a new tire and was told that it would happen Monday. Not too bad since it was Friday. Kellie was able to have my vehicle back to me the very next morning. Above and beyond my expectations. She truly cares about people. Pretty dope. More
Takes too long to have basic work done Brought my truck in for an oil change and tire rotation. When they pulled the vehicle into the bay I could see it through the glass windows of the wai Brought my truck in for an oil change and tire rotation. When they pulled the vehicle into the bay I could see it through the glass windows of the waiting area so I watched them do the work. In the hour and a half that they had my truck on the lift there was only someone working on it about 30 minutes. The rest of the time there was no one around. If the employees would just go over do the job and get it done I wouldn't have to wait for an hour and a half for an oil change and tire rotation. More
Excellent Service Experience Kellie is an excellent Service Advisor and is all about ensuring complete customer satisfaction. She got my vehicle in, serviced correctly the first t Kellie is an excellent Service Advisor and is all about ensuring complete customer satisfaction. She got my vehicle in, serviced correctly the first time, and back out on the road within a very reasonable amount of time. Overall, this was an excellent service experience. Thank you, Kellie More
Routine oil change Professional service. Timely check in check out Daniel is very professional and represents the dealership well. I purchased my ram truck from t Professional service. Timely check in check out Daniel is very professional and represents the dealership well. I purchased my ram truck from this dealership in 2016 More
Quick accurate complete Brought in for service. Told me what a needed now. What I needed next service. Answered all my questions. The only problem (not really) was that it wa Brought in for service. Told me what a needed now. What I needed next service. Answered all my questions. The only problem (not really) was that it was done so fast I didn’t get to read much of my book. More
Easy, fast & done right. Daniel took care of me. Kept me informed and delivered on promised time. Washed the car with service. Nice touch. I’ll be back with my other vehicles. Daniel took care of me. Kept me informed and delivered on promised time. Washed the car with service. Nice touch. I’ll be back with my other vehicles. More