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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,155 Reviews

1,155 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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July 01, 2022

Excellent service and a great experience. Made me aware of needed replacement items and offered them to me instead of just doing the replacement. Kellie Sinkinson being there will insure my r More

by Jkwtaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty, Kellie Sinkinson, David Lehman
Jul 01, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for leaving that wonderful review! It was our pleasure to provide you with the great customer service you deserve. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future.- Stacy Barnett, General Manager

June 30, 2022

Great service and experience when I went to go have my oil change and tire rotation done! More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Sinkinson
Jun 30, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for that great review, Jack! It was our pleasure to provide you with your oil change and tire rotation. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Stacy Barnett, General Manager

June 25, 2022

Great service with timely repair and a helpful service advisor. Fast and efficient without having an appointment. More

by Efhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for the positive review. Our team was happy to have repaired your vehicle in a timely manner. I will make sure to give them the recognition they deserve. Please let us know if there is anything else you need. - Stacy Barnett, General Manager

June 24, 2022

Had a great experience at LHM Ram when I brought my Ram 2500 in for service. They answered all of my questions and had me in and out quickly. Anthony and the team know how to do customer service the right More

by sender234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty, Anthony Burgess
Jun 24, 2022 -

sender234 responded

Thanks

June 23, 2022

Great service. Always receive fast and prompt service. Dealer addressed all concerns and vehicle ready with no delays. More

by Cb0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for coming to our dealership. We really appreciate your great review! It was our pleasure to service your vehicle in a fast and prompt manner. If there is anything else you need let us know. We hope to see you soon! - Stacy Barnett, General Manager

June 22, 2022

I am very pleasant with the Service Department and it's employees especially Daniel Dallman. He always accommodates me and my vehicle's need with positive energy and intent. I always ask for him personally More

by Magic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Stacy Barnett, General Manager

June 21, 2022

Excellent and efficient service performed for my recall on truck. Thank you. I recommend others. More

by Lillea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morrison
Jun 22, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your great review. Our team was happy to have given your vehicle the service it needed. We hope you will come back to our dealership soon if you need anything else. - Stacy Barnett, General Manager

June 18, 2022

I pulled into this dealership with an urgent matter. I was traveling from Corpus Christi TX to Santa Rosa CA to pick up my grandchildren when my head lamps stopped working. We were driving through the n More

by Mary Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Travis Walton, Kellie Sinkinson
Jun 20, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with. - Stacy Barnett, General Manager

June 17, 2022

Lisa Beatty is the best she handled my service with great care and pure professionalism! Thank you ! More

by Waso50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Beatty
Jun 17, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your great review! We are happy to have provided a quick and professional service experience. Have a great day and come back to see us if you need anything else. - Stacy Barnett, General Manager

June 02, 2022

My partner went two weeks without her car due to the incompetence of LHM and Juan, who rarely communicated statuses and took at least 24 hours to respond to inquiries. LHM never offered a rental while t More

by Henry & Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Gutierrez, Todd Lowe
Jun 02, 2022 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for reaching out, Henry & Lindsey. We want all of our customers to feel taken care of during their service visit, so it’s unfortunate to hear that we didn’t respond to your inquiries in a timely manner. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. If you would like to contact me, we can break down your pricing and ensure that everything was handled fairly regarding your bill. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Stacy Barnett, General Manager

Jun 04, 2022 -

Henry & Lindsey responded

Thank you for your quick response. Yes, I’d really appreciate meeting with you to discuss this experience. I just got back to town from a work trip that took me away for the past month—terrible timing for her car to go out. I’ll reach out to LHM tomorrow to try to set a time to follow up with you. Looking at the other reviews for Juan on this site, him dropping the ball like this seems more of the norm than an exception.

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