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Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,153 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,153 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
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September 13, 2024
I came in for a tire sensor issue and they solved it quickly and stress free. quickly and stress free. More
by Mj
Employees Worked With
September 13, 2024
Always professional and friendly. Work is done quickly and at a high standard. Thank you Chris Work is done quickly and at a high standard. Thank you Chris More
by gto66ht
Employees Worked With
September 13, 2024
Great service, timely and loved the coffee and snacks available to customers. Also very kind available to customers. Also very kind More
by aacuna36
Employees Worked With
September 12, 2024
Got the oil changed, tire rotation and regular checkup on my 2024 Ram1500. Very pleased . my 2024 Ram1500. Very pleased . More
by dugbetts
Employees Worked With
September 12, 2024
Bought vehicle in fall 2023. Bought vehicle and warranty from dealership. Fast-forward to 9/11/24. Scheduled appointment for 0930. Arrived 5 min early. Fretted took my informatio Bought vehicle and warranty from dealership. Fast-forward to 9/11/24. Scheduled appointment for 0930. Arrived 5 min early. Fretted took my information and went inside to tell the advisor I had arrived. Twenty minutes later after waiting in the heat I go inside to find my advisor just chatting away. I explained I had been waiting. He did apologize. After a 3 hour wait with no updates I reach out to advisor to let him know if parts needed to be ordered I would bring the vehicle back. I was told they would have a diagnosis around 2 in the afternoon. Time went by and 2:30 rolled around…I check the tracking app and vehicle still in checked in.Last than 5 minutes later everything is checked but I still do not hear from advisor. I walk out side and see the vehicle sitting in the parking lot. I go back inside and wait about 10 minutes for advisor. He proceeds to tell me it has to go to a Hyundai dealership because they can’t do it there. Keep in mind I bought vehicle and warranty through the dealership that is now saying they can’t fix it. I can understanding seeking a vehicle that you may not be able to work on but why offer a warranty if you are unable to fix the problems. Now I have to take it to a certified Hyundai dealer. I ask about warrant and they state they only pay a certain rate for labor and I would need to pay the difference. This is insane and unethical. First you upsell a customer to buy an warranty then your business can’t even fix the vehicle they sold the warranty for. Disappointment! More
by rcashii
Employees Worked With
