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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,155 Reviews

1,155 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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February 10, 2024

The service experience surpassed my expectations, my service advisor did a great job, fantastic customer service. More

by Perryja2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vega
February 10, 2024

Jesse was great. He processed me in fast and kept me well informed on how my trucks service was going. I will differently be bringing my truck back. More

by dafossil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
February 10, 2024

Daniel is great service and rep for dealership and always kept me inform on vehicle. Was honest and understanding of service issue. More

by dcakmarstitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Excellent customer service. The 2018 Jeep Wrangler experienced suspension and steering problems that made the vehicle unsafe to drive. We have a long history with the Larry Mill More

by Boomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Finished the job in a timely manner and Very friendly staff. Loved that they send me a video to let me know I needed to address. More

by Imelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hensley
February 09, 2024

Prompt courteous service. Santos kept us informed and everything was professionally completed and documented. I was impressed and I highly recommend this service center for m More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

The first time I took my truck for service at this dealership was a disaster. I was standing around with absolutely no help. The situation was confusing and upsetting. The second time I went back was More

by dwaynenunn1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Dwayne, I appreciate you returning to give us another chance to serve you, and I'm glad to hear your second experience showed improvement. It's crucial for us to learn from our missteps, and I'm sorry your first visit didn't meet your expectations. We also understand the importance of diversity within our team and are committed to fostering an inclusive environment. If there's anything specific you'd like to discuss, please reach out directly. - David Anderson, General Manager, (520) 745-7974

February 08, 2024

For my service appointment they were on time, cordial, and explained my options clearly. They also got me in and out quickly. AND, the bathroom was spotless and smelled nice! More

by Kellew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Thank you for your prompt response on servicing my car. Great friendly staff. Thank you Mr. Diaz for keeping me informed on the progress of the work being done on my car. More

by Alvy38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

The communication was very good throughout the process. Very friendly staff. The place is always very clean and neat inside and outside. I only wish they had more locations maybe Oro Valley or northern More

by Jherrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gutierrez
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