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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,155 Reviews

1,155 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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February 14, 2024

Muy amable y puntual. Suguirio cosas importantes y me dio opciones. Gracias por su servicio More

by raquel-garavito@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

I took my car for a check light engine. My car was at the dealership to fix fuel injectors. They called my warranty for coverage and it took them one month to send information about injecto More

by nrch.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Salvemini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gutierrez, Jesse McReynolds
Feb 17, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I'm truly sorry to hear about the issues you've encountered with your vehicle's service and the frustration it has caused. It's important to us that our customers feel heard and valued, and it seems we missed the mark in your case. I'd appreciate the chance to learn more about your service visit to ensure your vehicle receives the care it deserves. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - David Anderson, General Manager, (520) 745-7974

February 13, 2024

The service advisor was very knowledgeable, helpful and friendly. He needs a raise, I think. More

by pennydime.pp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
February 13, 2024

When I take my Ram truck in for routine maintenance the advisors are all great. But the mechanics are just entirely too slow. There is no way an oil change and tire rotation should take 4 hours and that’s More

by conlyblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Hello there. It’s unfortunate to hear that your service experience took longer than expected. Our professional technicians always give their best estimate on repair timelines; however, the world of automotive repair can sometimes be unpredictable. If there is anything we could have done to improve your wait, feel free to give me a call, as we’re always looking for ways to improve our service experience. I look forward to hearing from you. - David Anderson, General Manager, (520) 745-7974

February 13, 2024

Service was done on time. Everything was completed on time as promised. I would recommend this dealer to my friends More

by mariuszciecko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Sales is lacking but the service department is excellent . They are knowledgeable and easy to work with More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who checked me out but he was excellent Daniel checked me in and another gentleman checked me out
Feb 17, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Cal, it's great to hear that our service department has been providing you with excellent service. We're proud to have knowledgeable and efficient team members like Daniel who make your experience smooth. I do want to address your concerns regarding sales. We aim to provide the same level of service across all departments, and I will personally look into where we can improve. Feel free to reach out to me if you have any additional questions or concerns. - David Anderson, General Manager, (520) 745-7974

February 11, 2024

Service was great. Manny exceeded my expectations. Completed in a very short time. Really happy with the service. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Efficient friendly service. Dave Vega was super helpful. Courtesy check of vehicle cost $300+ but that was expected. More

by pastorlesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vega
February 10, 2024

Service technician was amazing, courteous, helpful, knowledgable, and professional. The customer lounge was relaxing and clean. Great! More

by Brewster’s Class
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vega
February 10, 2024

Santos has always been very helpful and in explaining all the details job well done More

by h7soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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