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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,154 Reviews

1,154 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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August 06, 2024

Jesse was very helpful. He was extremely knowledgeable and thorough with the information and services he provided. Will definitely use this dealership for future services. More

by akilah.nuredeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
August 06, 2024

I am very satisfied with the work performed by your technicians. My service supervisor, Chris, was very professional and made sure my work was completed in a timely manner. More

by Njwoodbutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Fast, prompt professional vehicle service. Knowledgeable service technicians, customer satisfaction a priority. Highly recommend for all vehicle needs. More

by Smithbill1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Took my new Thor Scope in for a check up. First time using the dealership and was greeted and walked through the process. Extremely professional folks and will be returning for all my vehic More

by kdurham58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
August 05, 2024

There was no proper communication I got ignored at service department got upset waiting for help More

by ARTIEREYNA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Dallman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Reyes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I'm sorry to hear about your experience at our service department. Clear communication and timely assistance are incredibly important to us, and I'm disappointed that we fell short in this instance. Please know that we take your feedback seriously and will address this with our team to prevent similar situations in the future. If you're willing, I'd like to personally ensure that your concerns are resolved. Please contact me directly at 520-745-7974, and I'll do my best to make things right. Thank you for bringing this to our attention, and I apologize for any inconvenience this may have caused. David Anderson General Manager

August 05, 2024

David always kept me up to date explained what was being done. Thank you David. More

by swattzmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
August 03, 2024

Fixed within a couple hours. Dropped off at 0800, ready by 1130. Thankfully, it was under warranty. More

by toml911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Chris was great. Fast courteous service. Much better than in the past. Two thumbs up More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Everyone was extremely friendly and helpful. My first time here. I went to Jim Click and they were rude and unfriendly, I cancelled my service with them. So your dealership was a pleasant surpri More

by dlbsunset50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Quickly found the problem. Took a couple of days for parts but still a very quick and timely repair. More

by Elyinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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