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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,153 Reviews

1,153 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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August 10, 2024

Jesse was courteus and direct. I was able to explain what I needed in a few short sentences and that was it. I checked in at 7:17 and was checked out by 9:44. Just a short 2.5 h More

by T. Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Fast and great service, truck ready when promised, and returned cleaner than when I left it. More

by JRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

David Vega was my service advisor and he made sure I knew what was going on from start to finish. He was very nice to work with and I would definitely recommend him to anyone needing help. More

by K.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vega
August 09, 2024

Jessy and Team always do a great job for us. We often need our trucks back very quickly so they can go out into the field. Often Jessy can get our trucks fixed And back to us in a single day. More

by scalendine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

My service advisor is great! Juan always communicates and delivers what he promises. I will be back! More

by Jackid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jusn
August 07, 2024

Worst service ever, Vehicle has been in the shop 3 different times for the exact same thing in the past week. I Can't believe the dealer cannot fix their own vehicles. How was the speed of service for More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santos Valles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am truly sorry to hear about your recent experience with our service center. We understand how frustrating it is to have your vehicle in the shop multiple times for the same issue, and I apologize for any inconvenience this has caused you. Quality service is our top priority, and we regret that we fell short of your expectations. Your feedback is important to us, and we would like to make things right. Please contact me directly at 520-745-7974 so we can discuss your situation in more detail and find a solution that meets your needs. We value your business and hope to regain your trust. Thank you for bringing this to our attention. David Anderson General Manager

August 07, 2024

They found the problem and got me up and running in no time flan. Thanks More

by Icecoop03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Staff was very friendly and professional. Things went very smoothly and in a timely manner. More

by penajr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vega
August 07, 2024

Service agent was extremely helpful, courteous and friendly making my experience exceptional during my visit More

by Donald Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Jesse was very helpful. He was extremely knowledgeable and thorough with the information and services he provided. Will definitely use this dealership for future services. More

by akilah.nuredeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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